Simera Professional Key (SPK)

Iris T

El Salvador

Customer Support and Sales Representative

$ 1,700/month

10+ yrs exp

I am Iris, a professional with extensive experience in administration, logistics, and customer service. I have worked in the aviation industry, where I managed logistics processes, inventory systems, and administrative tasks, ensuring efficient operations and accurate recordkeeping. In addition, I have 11 years of experience in the call center industry, providing excellent customer support, technical support, and upselling products and services. During the last three years, I have also gained…

Skills

  • Customer Service
  • Microsoft Office 365
  • Microsoft Office Suite
  • Translation
  • Microsoft Office
  • Customer Service Rep
  • Translator
  • Customer Service Chat
  • Customer services
  • customer service,
  • Customer Service Agent
  • Technical Support Manager
  • Pain
  • Customer serve
  • internet research
  • coustomer service
  • Transition
  • Basic Microsoft Office
  • Translations
  • Customer service
  • Transactional
  • Investment Research

Iris T

El Salvador

Customer Support and Sales Representative

$ 1,700 /month

10+ yrs exp

Intro Video

I am Iris, a professional with extensive experience in administration, logistics, and customer service. I have worked in the aviation industry, where I managed logistics processes, inventory systems, and administrative tasks, ensuring efficient operations and accurate recordkeeping. In addition, I have 11 years of experience in the call center industry, providing excellent customer support, technical support, and upselling products and services. During the last three years, I have also gained…

Skills

  • Customer Service
  • Microsoft Office 365
  • Microsoft Office Suite
  • Translation
  • Microsoft Office
  • Customer Service Rep
  • Translator
  • Customer Service Chat
  • Customer services
  • customer service,
  • Customer Service Agent
  • Technical Support Manager
  • Pain
  • Customer serve
  • internet research
  • coustomer service
  • Transition
  • Basic Microsoft Office
  • Translations
  • Customer service
  • Transactional
  • Investment Research

Customer Support and Sales Representative

Telus International
January 2019 - present

Provided customer support and sales for Koodo and technical support for Geotab.

Customer Support Representative

Convergys
March 2014 - January 2019

Provided customer support for US Cellular; placed orders and handled escalated calls for Fingerhut; provided technical support and loyalty services for AT&T.

Administrative Supervisor

Pulsar Group, S.A. de C.V.
January 2005 - August 2011

Coordinated meetings and executive visits, managed import/export logistics, handled payroll, inventory control, and document translation.

Assistant Representative

Boeing
October 1998 - December 2000

Communicated with Boeing head office and provided documentation to the Engineering Department at Aeroman facilities.

Representative

IAI
September 1997 - December 2004

Managed the Shipping and Receiving Department, ensured FAA documentation compliance, and handled engine and APU logistics.

International Department Clerk

Banco Agricola de El Salvador
August 1994 - August 1997

Handled international wire transfers, credit letters, and MoneyGram services.

Customer Support

Farmacia Guadalupe
November 1991 - August 1994

Provided customer support services.

Smart Scores

Communication
70
Role Fit
95
Adaptability
65
Problem-solving
65

Smart Skills

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