Simera Professional Key (SPK)

Carlos C

Bolivia

Account Manager

$ 1,540/month

1 yr exp

Carlos has 18 months of experience in hospitality, starting as an intern at the Camino Real Hotel, where he quickly rose to customer service agent and then receptionist. There, he developed skills in billing, cashiering, and problem-solving in a luxury environment, serving both domestic and international guests. He also held notable positions such as night auditor and team coordinator during peak periods, demonstrating his ability to manage large groups and coordinate with different departments.…

Skills

  • Account Management
  • Adobe Illustrator
  • Customer Service
  • Data & Analytics
  • Data Analysis
  • Data Analytics
  • Digital Analytics
  • Graphic Design
  • Adobe Photoshop
  • Artificial Intelligence/AI
  • Canva
  • Canvas
  • Filmora
  • Google Workspace
  • Key Account Management
  • Meta Analytics
  • Microsoft Office 365
  • Microsoft Office Suite
  • Power BI
  • Sony Vegas Pro
  • Video Editing
  • Basic Graphic Design
  • Account Manager
  • PowerBI
  • Document Management
  • Microsoft Suite
  • Microsoft Office
  • Customer Service Rep
  • Digital Content Creation
  • videos editing
  • Customer Service Chat
  • Customer services
  • Graphic designer
  • customer service,
  • Customer Service Agent
  • Video edition
  • artifical intelligence
  • Grapic Design
  • photoshop
  • Google Workspace Suite
  • Country Management
  • Artificial Intelligence
  • B2B Account Management
  • Googleworkspace
  • Graphics design
  • Graphics designer
  • Hospitality management
  • Data Analysis,
  • • Data analysis
  • Customer serve
  • graphic design
  • User Account Management
  • Artificial Intelligence (IA)
  • video editiing
  • coustomer service
  • Artificial Intelligence Tools
  • Artificial Intelligence (AI)
  • Infographic Design
  • Bank Account Management
  • Grpahic Design
  • Microsoft office suite
  • Google Suite/Workspace
  • Customer service
  • AI Video Editing
  • Accounting management

Carlos C

Bolivia

Account Manager

$ 1,540 /month

1 yr exp

Carlos has 18 months of experience in hospitality, starting as an intern at the Camino Real Hotel, where he quickly rose to customer service agent and then receptionist. There, he developed skills in billing, cashiering, and problem-solving in a luxury environment, serving both domestic and international guests. He also held notable positions such as night auditor and team coordinator during peak periods, demonstrating his ability to manage large groups and coordinate with different departments.…

Skills

  • Account Management
  • Adobe Illustrator
  • Customer Service
  • Data & Analytics
  • Data Analysis
  • Data Analytics
  • Digital Analytics
  • Graphic Design
  • Adobe Photoshop
  • Artificial Intelligence/AI
  • Canva
  • Canvas
  • Filmora
  • Google Workspace
  • Key Account Management
  • Meta Analytics
  • Microsoft Office 365
  • Microsoft Office Suite
  • Power BI
  • Sony Vegas Pro
  • Video Editing
  • Basic Graphic Design
  • Account Manager
  • PowerBI
  • Document Management
  • Microsoft Suite
  • Microsoft Office
  • Customer Service Rep
  • Digital Content Creation
  • videos editing
  • Customer Service Chat
  • Customer services
  • Graphic designer
  • customer service,
  • Customer Service Agent
  • Video edition
  • artifical intelligence
  • Grapic Design
  • photoshop
  • Google Workspace Suite
  • Country Management
  • Artificial Intelligence
  • B2B Account Management
  • Googleworkspace
  • Graphics design
  • Graphics designer
  • Hospitality management
  • Data Analysis,
  • • Data analysis
  • Customer serve
  • graphic design
  • User Account Management
  • Artificial Intelligence (IA)
  • video editiing
  • coustomer service
  • Artificial Intelligence Tools
  • Artificial Intelligence (AI)
  • Infographic Design
  • Bank Account Management
  • Grpahic Design
  • Microsoft office suite
  • Google Suite/Workspace
  • Customer service
  • AI Video Editing
  • Accounting management

Account Manager

Exclusive Wood Doors
June 2026 - present

Managing accounts remotely from Bolivia for U.S.-based clients. Handling client communication, order coordination, problem resolution, and relationship follow-up in English.

Guest Experience and CX Agent

Hotel Palacio de Sal
May 2026 - June 2026

Supported guest experience and customer experience (CX) operations, handled guest inquiries, and coordinated stay logistics.

Front Desk Receptionist

Hotel Camino Real
January 2026 - May 2026

Handled check-in and check-out, billing, and served as the main point of contact for guest experience at a 5-star hotel.

Call Center & Customer Service Agent

Hotel Camino Real
July 2025 - December 2025

Managed high-volume telephone assistance and coordinated with operational departments for group arrivals and service recovery.

Guest Service Intern

Hotel Camino Real
May 2025 - June 2025

Managed daily guest amenities, VIP courtesies, and conducted quality inspections of common areas.

Marketing Intern

Novotel
November 2024 - November 2024

Managed promotional logistics for corporate events, produced digital content, and performed competitive set analysis.

Customer Service Staff

Mundi Toys
November 2023 - February 2024

Managed direct sales and customer inquiries in a high-traffic retail environment.

Smart Scores

Communication
80
Role Fit
95
Adaptability
85
Problem-solving
80

Smart Skills

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