Manage key accounts to drive customer retention and business growth across industries. Develop and execute strategies that increase revenue by 30% within one year. Identify new business opportunities to expand market penetration through consultative sales. Implement CRM system to improve sales visibility and pipeline management. Coordinate with suppliers and teams to ensure project success and customer satisfaction. Negotiate pricing and commercial terms to maximize profitability.

Managed accounts receivable exceeding DOP 1 million monthly. Oversaw inventory management and procurement processes. Handled internal communications and social media activities. Coordinated administrative operations and reporting. Supported organizational planning and process improvements.

Managed strategic B2B accounts and supplier relationships across multiple industries. Developed and managed relationships with major corporate clients. Generated new business opportunities through prospecting and consultative sales. Managed the full sales cycle. Oversaw sourcing and procurement activities with suppliers in China, USA, and Canada. Negotiated supplier agreements. Implemented Pipedrive CRM. Led and coached a 3-person sales team. Managed high-value transactions exceeding DOP 700,000 per project.

Provided executive-level administrative support to senior leadership. Managed executive calendars, meetings, and correspondence. Coordinated document control and administrative processes.