Designed and maintained production ETL pipelines integrating data across PostgreSQL and MySQL environments; built 20+ Power BI dashboards using advanced DAX and M language; reduced SQL query execution times by up to 60%; containerized Streamlit applications using Docker and deployed to AWS; implemented CI/CD pipelines via Jenkins; led MySQL-to-PostgreSQL database migration; integrated Claude and Gemini AI into development workflows.

Owned end-to-end BI delivery building 20+ dashboards; built Power Apps solutions integrated with SharePoint and Microsoft Bookings; automated 15+ business processes via Power Automate and Zapier; developed Python-based ETL pipelines and Streamlit dashboards containerized in Docker.

Delivered sales analytics covering KPI tracking, geographic segmentation, and customer profiling; monitored SLA compliance and service metrics via Zendesk; produced complaint and quality reports.