* I worked as an SDR Tier 4 and developed different cold outreach strategies that involved using multiple channels such as cold email, cold calling (100+ calls per day), and LinkedIn techniques. As a result of these strategies, I was able to secure an average of 10 meetings per month with large and medium-sized enterprises. * Managed and maintained a robust pipeline of interested prospects, which enabled me to prioritize and track potential leads efficiently. Through this process, I developed strong organizational and analytical skills, allowing me to streamline my workflow and maximize my productivity. * Consistently met or exceeded monthly sales targets, demonstrating my strong work ethic and ability to deliver results. Thanks to my abilities in strategic thinking and problem-solving, I was able to identify untapped opportunities and come up with innovative solutions to overcome challenges, which contributed to the growth and success of the business.

* In charge of actively seeking new business opportunities through cold calling (200+ calls per day), engaging, and building relationships with potential customers to provide complete and appropriate solutions for them focused on Latin America and Caribbean countries for Global Technology Companies such as Google, Cisco, Hewlett Packard Enterprise, Ciena Corporation, Lenovo, and Dell. * Being capable of delivering over 25+ monthly qualified meetings for the local channels to develop sales strategies. * Capable of generating a weekly revenue of $1.5K+, which represented $6K+ monthly revenue for the company.

* Inbound: Exciding 30% of the goal, converting inbound leads into closed sales per month (60+ sold units per month, the original goal was 40 monthly sold units). * Outbound: Driving revenue by converting 20% of cold leads into closed sales monthly. (Real goal 50 sold units per month, I made 60+ monthly sold units). * Responsible for using a consultative sales approach to help customers in an inbound sales phone call to explore product offerings and make purchase decisions.

*Answer incoming calls to address customer questions, requests, and issues. * Performing multitasking and operating several applications. * Managing high call volume from inbound phone traffic (50+ calls per day).

* Being able to achieve team performance metrics, including average handling time, first call resolution, and customer satisfaction. * Maintain active product knowledge - Being a product expert to ensure customer information is accurate, up-to-date, and strategic. * Track interactions in CRM - Record customer interactions in the internal system for cross-functional awareness and relationship development.