Performed end-to-end QA for a CRM application, including frontend and backend validation for a life insurance company. Executed QA for a retirement website in Panama, including functional and stress testing. Gathered requirements from clients to define functionalities, acceptance criteria, and product scope. Presented demos to clients and internal teams.

Managed sales cycle and client prospecting through direct communication strategies. Analyzed data for dashboards and charts to assist decision-making. Redefined segmentation strategy, identifying the 4 most profitable niches out of 10, resulting in a 47% increase in sales.

Validated data integrity between backend and frontend. Designed and executed technical test cases to streamline development workflows. Executed queries in MongoDB and DBeaver to audit data and verify backend logic. Optimized bug detection, doubling the reporting rate and accelerating project launch by 2 months.