Designed and executed manual and automated test cases for web/mobile applications. Collaborated in Agile/Kanban/Scrum environments using Jira/Confluence. Defined quality metrics and performed cross-browser/cross-device testing using LambdaTest.

Performed functional and API testing for web and native mobile applications. Managed test plans and project tasks via Jira and Postman. Proposed improvements to QA workflows and error handling processes.

Executed detailed test cases in development, pre-production, and production environments using Azure DevOps and Jira. Facilitated client demos and collaborated on production releases.

Led a team of 5 QA members, conducted root cause analysis, and established quality metrics. Managed testing initiatives for Android and iOS using Selenium and Kobiton.

Developed quality assurance procedures and documentation. Utilized TestRail, Jira, and Confluence for data analysis and reporting. Implemented risk-reduction strategies for mobile/web testing.

Maintained QA documentation and performed internal audits. Led process improvement projects for banking products and interbank transactions using Selenium and MySQL.

Recorded inspection findings and collaborated on procedural remedies. Maintained UAT environments and conducted testing to meet organizational standards.

Applied Agile methodology to improve cycle time. Facilitated Scrum ceremonies including sprint planning, daily scrums, and retrospectives. Managed backlogs using Jira.