Implemented observability and monitoring solutions on Kubernetes platforms using Datadog, Grafana, and Loki in cloud and on-premise environments. Deployed and configured Datadog agents and Promtail, managed dashboards, alerts, custom metrics, SLIs, and SLOs to improve operational reliability. Collaborated with platform and engineering teams during deployments, incident response, war rooms, and continuous improvement of Kubernetes-based services.

Monitored CIAM platforms using Kibana (ELK), Grafana, and Datadog. Performed basic operational management of Kubernetes clusters and participated in deployment and production release processes via GitLab. Conducted load testing and performance metric analysis for platform stability.

Provided Tier 1 IT support and basic infrastructure administration. Coordinated with IT vendors and supervised customs-accounting systems. Managed technological assets and document digitization processes.