Simera Professional Key (SPK)

Doris Pamela R

Costa Rica

Virtual Assistant & Operations Support (Remote/part time)

$ 2,700/month

10+ yrs exp

Multilingual operational and administrative support professional with 10+ years of experience coordinating schedules, managing communications, supporting operational workflows, and assisting multicultural teams across the education, customer service, and real estate environments. Experienced in stakeholder communication, documentation management, remote support, event coordination, and client-facing operations. Currently expanding experience in project management, Agile methodologies, AI produ…

Skills

  • Agile Project Management
  • Customer Relationship Management
  • Project Coordination
  • Project Management
  • Software Project Management
  • Canva
  • Canvas
  • Digital Project Management
  • Domain Management
  • Google Workspace
  • Marketing Coordinator
  • Project Coordinator
  • Travel Coordination
  • Team Collaboration
  • Client Relationship Management
  • Record Keeping
  • Meeting Coordination
  • Administrative Support
  • Coordination
  • Document Management
  • Social Project Management
  • Client Relationship Management,
  • Stakeholder Communication
  • Legal Project Management
  • scheduling and calendar management
  • team coordination
  • Micrososft 365
  • Microsoft 365
  • Remote Collaboration
  • IT Project Management
  • Google Workspace Suite
  • Supplier Relationship Management
  • Relationship Managment
  • stakholder communication
  • Remote Collaboration Tools
  • Appointment Scheduling & Calendar Management
  • Microsoft365
  • Calendar & Travel Coordination
  • Complex Project Management
  • Remote Team Collaboration
  • Documentation & Record Keeping
  • Calendar and schedule Management
  • Relationship management
  • B2B Sales & Client Relationship Management
  • Googleworkspace
  • Bilingual Communication (English & Spanish)
  • Client Onboarding & Relationship Management
  • - Stakeholder & Client Communication
  • Scheduling & Time Management
  • Project Management,
  • CRM and Client Relationship Management
  • Document creation and management
  • Client Relationship Managements
  • Operations Support
  • Workflow Coordination
  • Documentation & Reporting
  • Remote Administrative Support
  • Admistrative Support
  • Carrier Relationship Management
  • Atlassian Jira
  • B2B Relationship Management
  • Workforce Coordination
  • Production Coordination
  • Client Relations Management (CRM)
  • productivity tools
  • Process Coordination
  • Remote Colaboration
  • Shareholder Communications
  • Administrative Support,
  • Adminstrative support
  • Executive Administrative Support
  • Microsoft 360
  • Compensation Management
  • Google Suite/Workspace
  • Microsoft Admin 365
  • Documentation management
  • Operational Support
  • stake holder communication
  • Remote work collaboration
  • Documentation & Ticket Management
  • Administration Support
  • Client Relationship Management (CRM)

Doris Pamela R

Costa Rica

Virtual Assistant & Operations Support (Remote/part time)

$ 2,700 /month

10+ yrs exp

Multilingual operational and administrative support professional with 10+ years of experience coordinating schedules, managing communications, supporting operational workflows, and assisting multicultural teams across the education, customer service, and real estate environments. Experienced in stakeholder communication, documentation management, remote support, event coordination, and client-facing operations. Currently expanding experience in project management, Agile methodologies, AI produ…

Skills

  • Agile Project Management
  • Customer Relationship Management
  • Project Coordination
  • Project Management
  • Software Project Management
  • Canva
  • Canvas
  • Digital Project Management
  • Domain Management
  • Google Workspace
  • Marketing Coordinator
  • Project Coordinator
  • Travel Coordination
  • Team Collaboration
  • Client Relationship Management
  • Record Keeping
  • Meeting Coordination
  • Administrative Support
  • Coordination
  • Document Management
  • Social Project Management
  • Client Relationship Management,
  • Stakeholder Communication
  • Legal Project Management
  • scheduling and calendar management
  • team coordination
  • Micrososft 365
  • Microsoft 365
  • Remote Collaboration
  • IT Project Management
  • Google Workspace Suite
  • Supplier Relationship Management
  • Relationship Managment
  • stakholder communication
  • Remote Collaboration Tools
  • Appointment Scheduling & Calendar Management
  • Microsoft365
  • Calendar & Travel Coordination
  • Complex Project Management
  • Remote Team Collaboration
  • Documentation & Record Keeping
  • Calendar and schedule Management
  • Relationship management
  • B2B Sales & Client Relationship Management
  • Googleworkspace
  • Bilingual Communication (English & Spanish)
  • Client Onboarding & Relationship Management
  • - Stakeholder & Client Communication
  • Scheduling & Time Management
  • Project Management,
  • CRM and Client Relationship Management
  • Document creation and management
  • Client Relationship Managements
  • Operations Support
  • Workflow Coordination
  • Documentation & Reporting
  • Remote Administrative Support
  • Admistrative Support
  • Carrier Relationship Management
  • Atlassian Jira
  • B2B Relationship Management
  • Workforce Coordination
  • Production Coordination
  • Client Relations Management (CRM)
  • productivity tools
  • Process Coordination
  • Remote Colaboration
  • Shareholder Communications
  • Administrative Support,
  • Adminstrative support
  • Executive Administrative Support
  • Microsoft 360
  • Compensation Management
  • Google Suite/Workspace
  • Microsoft Admin 365
  • Documentation management
  • Operational Support
  • stake holder communication
  • Remote work collaboration
  • Documentation & Ticket Management
  • Administration Support
  • Client Relationship Management (CRM)

Virtual Assistant & Operations Support (Remote/part time)

TORRES REAL ESTATE
May 2024 - August 2026

- Supported administrative operations and client communication remotely. - Coordinated scheduling, follow-ups, and documentation processes. - Assisted with customer inquiries and operational workflow management. - Maintained organized records and communication updates across ongoing tasks and client interactions. - Provided remote operational and administrative support in a multicultural environment.

Operations & Students Support

DYRKA ENGLISH SCHOOL & ALPHA ENGLISH SCHOOL
March 2016 - August 2026

- Coordinated daily schedules, classroom operations, and communication between teachers, parents, and staff members. - Managed documentation, student records, reports, and administrative workflows in a fast-paced international environment. - Supported cross-functional collaboration across academic and operational teams. - Assisted with event planning, logistics coordination, and operational support for school activities and ceremonies. - Provided multilingual support in English, Spanish, and Japanese for students, parents, and staff. - Maintained clear stakeholder communication, follow-ups, and conflict resolution support. - Adapted quickly to changing priorities while managing multiple responsibilities simultaneously.

Customer Service Representative

GRUPO MONGE
March 2013 - March 2014

- Managed customer accounts, scheduling, and documentation updates. - Assisted clients with inquiries, follow-ups, and service support. - Coordinated communication between customers and internal teams. - Maintained organized operational records and workflow processes.

Administrative Assistant

COSTA RICAN MINISTRY OF EDUCATION
January 2009 - April 2015

- Supported office administration, scheduling, and documentation management. - Coordinated institutional meetings, workshops, and administrative processes. - Maintained records, reports, and communication workflows. - Assisted leadership teams with daily operational and organizational support. - Managed customer-facing and internal communication tasks.

Smart Scores

Communication
90
Role Fit
95
Adaptability
90
Problem-solving
85

Smart Skills

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