Full sales cycle experience, from prospecting our clients carefully, cold calling, Email campaigns for Install base customers and NCA, participate in renewal conversations, contracts etc. This last year I was working with the Chief Customer officer taking a Cloud optimization product to Enterprise and large private equity firms helping in appointment setting and commercial conversations closing deals between $500M - $5B Consistently achieve the deals closed metric from Q3 of 2022 to Q1 of 2023, generating $800 M in revenue for the company. Handling a 50+ portfolio of clients

Managed 30+ products for Install Base customers, renewals, upselling, and platinum services for Silver accounts with $1M ARR. Achieved 15% retention. Collaborated with CCO to sell AWS cost optimization solution for enterprise clients. Led commercial conversations and managed contracts, maintained relationships with AWS account teams. Conducted high-quality renewal calls, effectively communicating the value proposition of our products, addressing customer concerns, and ensuring customer satisfaction by resolving any issues they faced. Served as a strategic advisor throughout the renewals process, providing guidance to customers on how to maximize their return on investment in our software products. Developed and executed successful cold outreach campaigns, including cold calling, email, and social media outreach, consistently exceeding SQL and meeting booking quotas. Ensured that our products remained the best fit for our customers' evolving needs, proactively identifying opportunities to enhance their experience and offering solutions that align with their goals. Provided valuable insights and recommendations to customers, contributing to their success and fostering long-term partnerships. Served as the initial point of contact for prospects, effectively creating an excellent impression and conveying the company's values, establishing a strong foundation for potential partnerships.

Results-oriented sales operations manager with a proven track record in driving revenue growth, managing cross-functional teams, and cultivating enduring client relationships. Skilled in optimizing sales processes, B2B software sales, and client relationship management. Committed to exceeding organizational goals. Led large teams in the BPO industry, ensuring quality service aligned with account standards. Successfully transitioned to the B2B software sector, closing significant deals and providing strategic advisory support. Achieved high levels of customer satisfaction through tailored solutions. Excelled in managing financial budgets, achieving remarkable employee engagement scores, and reducing attrition rates. Implemented process improvement initiatives, resulting in significant cost savings and enhanced customer satisfaction. Adaptable to industry trends and technologies. Passionate about driving revenue growth, optimizing sales operations, and delivering exceptional client experiences. Ready to make a significant impact in your organization.