Ensure the quality, reliability, and compliance of software products through structured QA practices across web and mobile platforms. Document QA activities, perform manual testing, and collaborate within an Agile/Scrum framework.

Developed and maintained a library of reusable test scripts for Banco Ficohsa using Eggplant Functional. Contributed to manual testing efforts for UI and functional accuracy.

Provided QA for Banco General using Robot Framework for automation and manual execution for edge cases and functional testing.

Ensured the quality and reliability of financial software for Banco Ficohsa through manual test planning and execution.

Provided technical support for Tigo, resolved customer issues, documented cases, and mentored new team members.