Simera Professional Key (SPK)

Jofre M

Colombia

Cloud Operations Engineer & SRE Analyst

$ 5,550,700/month

10+ yrs exp

Ingeniero de Telecomunicaciones con más de 12 años de experiencia en operación tecnológica, con más de 3.7 años sosteniendo SLA 99.6%+ en una plataforma financiera de misión crítica (Nequi), certificado AWS Cloud Practitioner, AWS Re/Start Cloud Practitioner, Análisis de Datos Business Intelligence y formándote en Excel; especializado en Cloud Operations (AWS), Site Reliability Engineering (SRE), monitoreo de plataformas críticas con Grafana, Dynatrace y AWS CloudWatch, y gestión de incidentes b…

Skills

  • Agile Project Management
  • AWS
  • Career Management
  • Cash Management
  • Change Management
  • Cloud
  • Content Management
  • Grafana
  • Inventory Management
  • Product Management
  • Program Management
  • Project Management
  • SQL
  • AWS Certified Cloud Practitioner
  • Case Management
  • CloudM
  • Digital Project Management
  • IAM
  • Incident Management
  • ITIL V3
  • Lean Six Sigma
  • Payroll Management
  • Power BI
  • Production Management
  • Property Management
  • Scrum Master
  • SLAs
  • Team Leadership
  • SRE
  • Product Owner
  • PowerBI
  • Project Manager
  • Social Project Management
  • Project managment
  • Client Management
  • ISO27001:2022
  • project mnangement
  • Legal Project Management
  • Change Management.
  • project managmenet
  • Hybrid Project Managerment
  • IT Project Management
  • PMO and Project Management
  • Project managemet
  • Complex Project Management
  • Risk/Change Management
  • Global Team Leadership
  • Project Management,
  • MSQL
  • PMO & Project Management
  • Churn Management
  • Dynatrace
  • ITSM Incident Management
  • Project Management (PMBOK)
  • KPI Monitoring
  • Cloude
  • EC2
  • problem management
  • • Major Incident Management
  • Energy Project Management
  • Project Manegement
  • Product Ownership
  • SOQL

Jofre M

Colombia

Cloud Operations Engineer & SRE Analyst

$ 5,550,700 /month

Part Time: $ 7,250,450/month

10+ yrs exp

Ingeniero de Telecomunicaciones con más de 12 años de experiencia en operación tecnológica, con más de 3.7 años sosteniendo SLA 99.6%+ en una plataforma financiera de misión crítica (Nequi), certificado AWS Cloud Practitioner, AWS Re/Start Cloud Practitioner, Análisis de Datos Business Intelligence y formándote en Excel; especializado en Cloud Operations (AWS), Site Reliability Engineering (SRE), monitoreo de plataformas críticas con Grafana, Dynatrace y AWS CloudWatch, y gestión de incidentes b…

Skills

  • Agile Project Management
  • AWS
  • Career Management
  • Cash Management
  • Change Management
  • Cloud
  • Content Management
  • Grafana
  • Inventory Management
  • Product Management
  • Program Management
  • Project Management
  • SQL
  • AWS Certified Cloud Practitioner
  • Case Management
  • CloudM
  • Digital Project Management
  • IAM
  • Incident Management
  • ITIL V3
  • Lean Six Sigma
  • Payroll Management
  • Power BI
  • Production Management
  • Property Management
  • Scrum Master
  • SLAs
  • Team Leadership
  • SRE
  • Product Owner
  • PowerBI
  • Project Manager
  • Social Project Management
  • Project managment
  • Client Management
  • ISO27001:2022
  • project mnangement
  • Legal Project Management
  • Change Management.
  • project managmenet
  • Hybrid Project Managerment
  • IT Project Management
  • PMO and Project Management
  • Project managemet
  • Complex Project Management
  • Risk/Change Management
  • Global Team Leadership
  • Project Management,
  • MSQL
  • PMO & Project Management
  • Churn Management
  • Dynatrace
  • ITSM Incident Management
  • Project Management (PMBOK)
  • KPI Monitoring
  • Cloude
  • EC2
  • problem management
  • • Major Incident Management
  • Energy Project Management
  • Project Manegement
  • Product Ownership
  • SOQL

Cloud Operations Engineer & SRE Analyst

SETI SAS
July 2022 - January 2026

Managed AWS infrastructure (EC2, CloudWatch) for Nequi platform, ensuring 99.6% availability for +13M users. Led incident and change management under ITIL v3 and SLAs.

Cloud Operations Engineer & SRE Analyst

SETI SAS - Client Nequi | Bancolombia
July 2022 - January 2026

Managed AWS infrastructure (EC2, CloudWatch) for Nequi platform, ensuring ≥99.6% availability for +13M users. Implemented SLI/SLO monitoring using Grafana and Dynatrace. Managed high-priority incidents and changes under ITIL v3. Optimized commercial report delivery times and standardized team runbooks.

Business Developer, Technical Pre-sales & IT Consultant

Sector Comercial TIC
April 2014 - June 2022

Managed the full B2B cycle including prospecting, technical pre-sales, proposals, and post-sales for companies such as IFX Networks, COINSI, Sistemas Sentry, Silver Consulting, Fyco, and Maicrotel.

Business Developer, Technical Presales & Consultant

Sector Comercial TIC
April 2014 - June 2022

Managed B2B sales cycles, technical presales, and post-sales support across multiple TIC companies. Achieved over $700M COP in sales.

Business Developer, Technical Presales & IT Consulting

Sector Comercial TIC - Telecomunicaciones
April 2014 - June 2022

Managed end-to-end B2B sales cycles for multiple technology firms. Achieved over $700 million COP in sales, improved NPS and service levels through strategic post-sale relationship management.

Incident & Problem Management Analyst

Edatel SA
January 2013 - January 2014

Managed incident and problem life cycles under ITIL v3 to ensure OLA and UC compliance for Tigo UNE clients.

Incident & Problem Management Analyst (ITIL)

Edatel SA - Client TIGO UNE
January 2013 - January 2014

Managed incident and problem life cycles under ITIL v3. Ensured compliance with SLAs, OLAs, and UCs. Implemented process improvements for internet installation efficiency in educational institutions.

Help Desk Specialist

Emtelco SA
April 2008 - January 2013

Provided L1-L3 technical support for network infrastructure (ADSL, HFC, WiMAX), VoIP, and IPTV.

Help Desk Specialist (N1, N2, N3)

Emtelco SA - Client TIGO UNE
April 2008 - January 2013

Resolved network infrastructure failures including ADSL, HFC, WiMAX, VoIP, and IPTV. Handled high-demand support requests and maintained accurate infrastructure documentation.

Reading and Distribution Contract Supervisor

Ingeomega - Client EPM
February 2002 - April 2007

Led and administered operational field teams. Achieved quality index >99.00%. Ensured compliance with contractual SLAs, industrial safety standards, and handled technical field escalations.

Contract Supervisor

Ingeomega
February 2002 - April 2007

Led operational teams for EPM, maintaining quality indices above 99.00%.

Smart Scores

Communication
90
Role Fit
90
Adaptability
70
Problem-solving
90

Smart Skills

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