Explored artificial intelligence (AI) applications within the design lifecycle, focusing on strategies for responsible adoption. Initiated a process for documenting user flows using Mermaid.js. Designed and implemented sign-in workflows that reduced support requests by over 10%. Facilitated workshops to drive ideation and consensus, influencing product and engineering roadmaps.

Documented design perspectives for a team and provided targeted training to underrepresented workforce groups, fostering an inclusive environment.

Recruited to oversee 5 products and elevate design excellence. Realigned the design function as a strategic partner to Product Management. Managed end-to-end design and planning for the 'Invoice Review' feature. Authored and implemented the company's first design system.

Introduced 'Discovery Teams,' a rapid iteration framework. Ensured design team participation in SAFe/PI Planning. Established and delivered UX design services as a new offering for a marketing agency.

Authored wireframe specifications for internal products and supplied visual and interaction design documentation for clients in the enterprise inventory and compliance management sectors.

Recruited as a hybrid designer and UI engineer. Delivered researched-backed prototypes for clients such as Disney, Sprint, HP, Microsoft, and MLB. Conducted ethnographic research and produced high-fidelity UX simulations and production-ready control libraries.