Simera Professional Key (SPK)

Ana P

Guatemala

Operations Manager

$ 2,200/month

5 yrs exp

Hi, my name is Paulina. I am 35 years old with more than 4 years on hands on expirience working remotely for clients. I understand how important is time these days so I would like to join your team to help you contribute with all my ideas, knowdledge and also my sense of responsability. I invite you to contact me and work together so that we can discover more on how can I be of help to your company. Best, Paulina

Skills

Account Management
Business Development
Business Process Improvement
Content Marketing
Customer Relationship Management
Market Research
New Business Development
Operations Management
Technical Support
Business Operations Management
Content Marketer
Key Account Management
Process Improvement Analysis
Tech Support
Reputation Management
Client Relationship Management
Process Improvement
Customer Relationship Management (CRM)
Cross-functional Collaboration
Account Manager
IT and Technical Support
Document Management
Marketing Research
Sales and Business Development
Business Development Rep
technical sales support
Client Relationship Management,
• Stakeholder Relationship Management
Operations Manager
Customer Relationship Management (CRM) Tools
Operations Management Tasks
Content Writing
Integration Management.
Customer Service & Relationship Management
Technical Support Manager
Operational Management
Operating Systems Management
Supplier Relationship Management
Relationship Managment
Country Management
B2B Account Management
buisness development
Cross functional Collaboration
Professional Email Writing
Business Develpment
Cross-Functional Team Collaboration
Cross-functional Team Coordination
Cross-functional Coordination
Crossfuntional Colaboration
Cross-Functional Collaboaration
Cross-Cultural Collaboration
Business Case Developm
Business Case Development
Client Relationship Managements
IT technical support
Cross-Functional Collaboration & Oversight
Technical Support (SaaS)
Operation Management
Process Improvement(SOPs)
Operations Management:
Business Administration
BusinessDevelopment
Carrier Relationship Management
User Account Management
Airbnb Operations Management
Reservations Management
B2B Relationship Management
IT Technical Support
Strategic Operations Management
Cross‑functional Collaboration
Agile & Process Improvement
market reserch
Operations Managment
Bank Account Management
Compensation Management
process imoprovement
ISP Technical Support

Ana P

Guatemala

Operations Manager

$ 2,200 /month

Part Time: $ 470/month

5 yrs exp

Skills

Account Management
Business Development
Business Process Improvement
Content Marketing
Customer Relationship Management
Market Research
New Business Development
Operations Management
Technical Support
Business Operations Management
Content Marketer
Key Account Management
Process Improvement Analysis
Tech Support
Reputation Management
Client Relationship Management
Process Improvement
Customer Relationship Management (CRM)
Cross-functional Collaboration
Account Manager
IT and Technical Support
Document Management
Marketing Research
Sales and Business Development
Business Development Rep
technical sales support
Client Relationship Management,
• Stakeholder Relationship Management
Operations Manager
Customer Relationship Management (CRM) Tools
Operations Management Tasks
Content Writing
Integration Management.
Customer Service & Relationship Management
Technical Support Manager
Operational Management
Operating Systems Management
Supplier Relationship Management
Relationship Managment
Country Management
B2B Account Management
buisness development
Cross functional Collaboration
Professional Email Writing
Business Develpment
Cross-Functional Team Collaboration
Cross-functional Team Coordination
Cross-functional Coordination
Crossfuntional Colaboration
Cross-Functional Collaboaration
Cross-Cultural Collaboration
Business Case Developm
Business Case Development
Client Relationship Managements
IT technical support
Cross-Functional Collaboration & Oversight
Technical Support (SaaS)
Operation Management
Process Improvement(SOPs)
Operations Management:
Business Administration
BusinessDevelopment
Carrier Relationship Management
User Account Management
Airbnb Operations Management
Reservations Management
B2B Relationship Management
IT Technical Support
Strategic Operations Management
Cross‑functional Collaboration
Agile & Process Improvement
market reserch
Operations Managment
Bank Account Management
Compensation Management
process imoprovement
ISP Technical Support

Experience
Education

Operations Manager

Be Still Analytics & Be Still Foundation

May 2025 - February 2026

Managed business operations, coordinated cross-functional teams, supported business development initiatives, developed partnerships, improved digital customer experience, managed social media, recruitment activities, and collaborated on branding and compliance.

Technical Support Specialist

Telus International

May 2021 - May 2024

Provided technical support to business customers, strengthened customer relationships, collaborated with engineering teams, resolved complex issues, and mentored colleagues.

Sales & Customer Service Representative

Atento

December 2010 - March 2012

Managed inbound and outbound sales calls, achieved sales targets through consultative selling and upselling, and maintained excellent customer satisfaction.

Smart Scores

Communication

Role Fit

Adaptability

Problem-solving

Smart Skills

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