Oversee the preparation and accuracy of financial statements and reports, ensuring all financial reporting deadlines are met. Supervise daily operations, including ledger maintenance, receivables, payables, and monthly closures. Lead and mentor a team of over 8 junior accountants, promoting professional growth and ensuring high performance. Act as the main point of contact for clients, addressing inquiries, solving problems, and explaining complex financial information via client meetings and email correspondence. Participate in strategic projects, including systems upgrades and process optimizations, aimed at enhancing operational efficiency. Conduct technical skills assessments and quality control checks to uphold the highest standards of financial integrity. Provided a financial overview for one of the clients, helping reduce the possibility of incurring new errors in the future. Increased team average productivity by over 50%. Reduced client claims by implementing new internal controls and review processes. Increased team satisfaction, leading to better results.

Managed accounting processes for multiple real estate entities, including management fees, owner distributions / contributions, and owner financial statements. Ensured correct processing of bank reconciliations (triple tie outs), including unmatched transactions in the software. Owned the quality of processes for AP, AR, and bank reconciliations. Followed all company SOPs to ensure the quality of daily operations. Created a new process for management, income, and vacancy fee calculations that led to a reduction of over 200% of the time used to perform the activity. Designed new AP and AR process strategies that helped decrease the process time by over 100%. Reduced the number of unmatched transactions. Created a new way to run owner payouts calculations that followed clients' requests, leading to reducing the calculation time by over 300%.

Processed daily invoices from clients into the system. Identified duplicate invoices and escalated to managers when needed. Correctly posted payments into systems. Validated tenant payments in the system and identified and corrected errors. Pulled bank statements on a weekly basis to match all transactions from clients in the software. Identified and flagged unmatched transactions to the GA team for follow-up. Designed a new structure for bill processing that helped to a better understanding of potential errors in the process. Designed new AP and AR process strategies that helped decrease the process time by over 100%. Created a key for the bank reconciliation process that helped increase the amount of transactions reviewed per hour by over 200%.

Validated, analyzed, and transmitted reports to various control organizations (SFC, Banrep, etc.). Reviewed data, errors, and reprocessing of regulatory reports with the corresponding areas. Provided support for activities of study, regulatory analysis, implementation, review of scenarios, and controls of regulatory reports. Identified, evaluated, and applied improvement opportunities. Reduced reports analysis time by 15%.

Developed ideas to increase Rappipay NPS to be considered a competitive advantage. Provided unique service to constantly increase knowledge of portfolio and client satisfaction. Increased customer confidence in Rappipay products and service to increase portfolio transactionality. Generated recommendations to develop the portfolio of benefits that Rappipay should have. Solved over 5,000 client requests. Designed strategies that led to an increase of NPS by 3%. Assisted over 50 clients per day.

Prepared company financial reports. Set up the new software SimPL. Followed up on the consumption of supplies to schedule new orders. Reviewed invoices. Increased by over 150% the amount of bills reviewed and processed per day. Completed the first stage of implementing the software SimPL.

Prepared company financial reports. Recorded purchase invoices, packing lists, accounts receivable, purchase orders, and expenditure receipts. Developed a financial instrument that helped identify if projects were profitable or not according to company standards. Created a new process for posting expenditures that led to a clear overview of the real expenses per project.