Evaluated end-to-end business processes, managing risks and mitigating bottlenecks to ensure correct technical adoption of implemented systems. Collaborated closely with Infrastructure, Integrations, and Support teams for the deployment of business rules and automated workflows within SoftExpert. Led working groups with technical and business stakeholders to ensure proposed software solutions were feasible, cost-efficient, and scalable. Main achievement: Automated 7 key internal processes using system logic, reducing manual processing times by 90% and ensuring data reliability.

Led the end-to-end development lifecycle of various digital platforms, prioritizing high-value initiatives and aligning technical scope with client business objectives. Coordinated development cells, QA, clients, and key partners to ensure strict compliance with project schedules, milestones, and delivery goals. Oversaw the architecture and design of scalable solutions for a comprehensive administrative ecosystem (Legal Management Platform), achieving a successful transition with 100% operational status in production. Supported technical definition in pre-sales stages by validating user stories, acceptance criteria, technical viability, and effort estimations. Main achievement: Successfully delivered three high-impact software products with 100% stability at launch, driving immediate digital adoption by users.

Mitigated production risks through exhaustive control and prioritization of the lifecycle of critical defects and errors in Azure DevOps. Supervised the stability of the final product by executing functional, regression, and stability tests to ensure user adoption.

Translated ambiguous client requirements into actionable user stories (INVEST framework) and clear process flows for software engineering teams.

Functional Management in SAP (Key User): Operated the SAP system focused on engineering inventory control, logistics management, and budget administration, understanding complex ERP flows from a business perspective. Coordination and Time Management: Supervised internal material delivery deadlines and controlled budgets and times for work assigned to the Engineering Division. Stakeholder and Supplier Management: Provided logistical and commercial support, consolidating information and structuring quotation offers for civilian and military clients (such as the National Police).