Designed and implemented an e-commerce website for the commercialization of imported auto parts, integrating the product catalog directly with the import supply chain from the USA, ensuring real-time inventory availability and total stock visibility. Structured the end-to-end import supply chain (supplier-origin-freight-customs-inventory-sales), negotiating rates with multiple forwarders and optimizing FCL/LCL and air consolidations to reduce logistics costs without compromising delivery times. Developed a pricing strategy for the digital channel, aligned with the import cost structure, Incoterms, and competitive market analysis, achieving an increase in gross margin and differentiated positioning in the auto parts segment. Managed end-to-end import operations (origin-customs-last mile) with customs documentation free of observations, coordinating each stage of the logistics chain with US suppliers and local freight agents.

Reduced billing discrepancies in FCL/LCL import operations to the USA by implementing cross-controls between operations and accounting in CargoWise. Identified revenue leaks in import shipments, recovering unfactored amounts through systematic margin analysis per shipment. Optimized the financial closing cycle by coordinating operations, accounting, and customer service, improving the area's cash flow.

Designed and implemented an e-commerce website for the commercialization of imported auto parts, integrating the product catalog with the import supply chain from the USA to maintain real-time inventory availability. Structured the end-to-end import supply chain (supplier-origin-freight-customs-inventory-sales), negotiating rates with multiple forwarders and optimizing FCL/LCL and air consolidations. Developed a pricing strategy for the digital channel, articulated with the import cost structure, Incoterms, and competitive analysis, increasing the gross margin and consolidating market positioning. Managed end-to-end import operations with customs documentation free of observations and zero retention incidents during the period.

Quoted international routes with high tariff accuracy, improving the commercial closing rate and the competitiveness of proposals in the market. Coordinated with freight agents and international suppliers, achieving savings in logistics costs on priority routes using SAP MM.

Supervised air cargo operations in the warehouse with zero errors in the issuance of export documentation during the period.

Advised B2B clients on import/export processes, tariffs, and customs regulations, achieving a high retention rate in the assigned portfolio. Resolved most cases on first contact by applying knowledge of Incoterms and DHL routes, reducing operational escalations.

Structured logistics costs for exporting clients, reducing operational costs through analysis of Incoterms, optimal routes, and negotiation with operators. Acquired new international clients by managing complete origin-destination logistics operations with a high rate of delivery compliance.