Active participation in the 'Credit Request Management in Siebel – Migration Project,' focused on migrating the Bizagi system to CRM and Credit Management applications. Execution of functional tests, exploratory tests, and User Acceptance Tests (UAT) to validate correct application functionality and ensure compliance with established requirements. Preparation and management of test data, including the creation and configuration of banking clients according to scenarios required for functional validations. Validation of business flows related to credit requests and management within the banking environment. Identification, documentation, reporting, and tracking of defects using the Jira tool. Participation in the Bizagi Cloud project, working with user stories and performing acceptance tests to validate implemented functionalities.

Execution of manual functional tests in CRM systems and internal platforms, validating credit requests, client data, and operational flows. Elaboration and documentation of test cases, ensuring coverage of both functional and non-functional requirements. Analysis of test scope, identifying critical scenarios and evaluating the impact on related systems. Validation of business processes using BPM tools and cloud solutions, ensuring traceability and correct automation of flows. Execution of queries and validations in Oracle Database to verify data integrity and consistency. Registration and management of incidents, as well as defect tracking until test results are documented.

Collaborated with process owners and developers to understand software requirements and end-user expectations. Performed black box functional tests. Designed and executed test cases. Documented and reported bugs/defects. Performed retesting to validate defect corrections. Documented test evidence and user certification. Requested agreement for production release.

Performed black box functional tests. Designed and executed test cases. Reported bugs and performed retesting. Reported the status of worked projects (Jira Dashboard).