Spearheaded the strategic pivot of the consultancy from a marketing agency accelerator into a full-scale B2B service consultancy, managing 30+ agency owner client accounts. Maintained a 9% annual churn rate and 25% renewal rate for the founding cohort through optimized service delivery, customer journey mapping, and proactive account management. Co-designed and implemented social selling systems and high-ticket funnels with the CEO that generated $30,000 USD in revenue within 30 days. Designed and implemented core SOPs and operational playbooks that standardized service delivery and reduced dependency on individual roles. Directed the educational infrastructure on Mighty Networks, delivering weekly group and individual mentoring sessions for high-ticket clients.

Led multidisciplinary senior teams in the end-to-end execution of digital product launches, ensuring 100% on-time delivery within strategic launch windows. Coordinated creative, technical, and marketing profiles across fully remote teams of 4 to 8 professionals. Contributed to the design of marketing funnels and communication angles for a high-volume client portfolio. Monitored workloads, resolved blockers, and maintained team alignment across all launch phases from pre-launch to post-launch optimization.

Advised entrepreneurs and small business owners on digital content strategy, funnel design, and Facebook Ads management for e-learning product launches. Directed 26 launches cumulatively across this and subsequent roles, achieving ROAS of 5x to 7x on managed campaigns. Generated $8,000 USD in sales with zero ad spend for a crisis client using a fully organic community strategy.

Led and supervised a team of 11 professionals across CAPEX/OPEX budget control, logistics, fixed assets, procurement, and cash flow commitments. Prepared executive KPI reports and managed strategic operational processes for the Operations & Engineering division. Applied project management methodologies to ensure control, reporting accuracy, and cross-departmental alignment.

Built and analyzed CAPEX/OPEX budget control reports for the Operations & Engineering Vicepresidency. Responsible for the annual operating budget and quarterly reformulations, providing financial visibility for executive decision-making.