Simera Professional Key (SPK)

Eddy A

Dominican Republic

Retention Specialist

$ 2,000/month

10+ yrs exp

Skills

  • Customer Retention
  • Negotiation
  • Business Operations Management
  • Cross-selling
  • Customer Orientation
  • Customer Segmentation
  • Objection Handling
  • Negociation
  • Strong Communication Skills
  • Negotiations
  • Proactive problem resolution
  • Proactive Problem Solving
  • Proactive Problem Solver
  • cross selling
  • 3. Objection handling

Eddy A

Dominican Republic

Retention Specialist

$ 2,000 /month

10+ yrs exp

Skills

  • Customer Retention
  • Negotiation
  • Business Operations Management
  • Cross-selling
  • Customer Orientation
  • Customer Segmentation
  • Objection Handling
  • Negociation
  • Strong Communication Skills
  • Negotiations
  • Proactive problem resolution
  • Proactive Problem Solving
  • Proactive Problem Solver
  • cross selling
  • 3. Objection handling

Retention Specialist

Redbox
February 2015 - July 2017

Focused on loyalty retention, cross-selling, and maintaining strong, long-term business relationships to drive customer satisfaction and sustainable growth.

Sales Agent Specialist

Coronado International Telecard Center (CITC)
August 2013 - November 2025

Responsible for developing sales strategies, maintaining a client portfolio, and actively applying cross-selling techniques to maximize customer value and identify commercial opportunities.

Smart Scores

Communication
90
Role Fit
90
Adaptability
80
Problem-solving
80

Smart Skills

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