Performed QA activities for healthcare technology solutions, validating frontend, backend, and API-based applications. Designed and executed test scenarios, test cases, and validation activities based on business and technical requirements. Performed functional, regression, integration, and end-to-end testing throughout the software development life cycle. Executed API validations using Postman and database validations using SQL queries and DBeaver. Managed defects, test execution results, and quality tracking using Jira. Supported development workflows using Git/GitHub and worked with cloud-based environments including AWS. Supported automation initiatives using Selenium WebDriver, Cypress, and AI-assisted tools such as Claude Code. Provided Scrum Master Support by facilitating Agile ceremonies, tracking blockers, and improving team collaboration. Took ownership of QA activities by prioritizing testing efforts, coordinating validations, and supporting QA team decisions. Coordinated QA priorities across projects, supported testing decisions, and acted as a point of reference for QA activities. Participated in client demonstrations, presenting product functionality and supporting customer understanding. Executed production validation testing to ensure application stability after releases.

Performed QA activities for telecommunications platforms and customer-facing services. Designed and executed test scenarios for mobile services including data packages, voice minutes, activation processes, expiration rules, and consumption validations. Executed testing across different mobile devices, models, and network technologies including 3G and 5G environments. Created and executed test scenarios using internal platforms to validate customer usage flows. Verified consumption records and transactional data through database validation. Performed SOAP service validation and integration testing. Supported product launch windows, release validation, and coordination between technical and business teams. Collaborated with onsite teams, developers, and stakeholders to ensure software quality.

Led UAT activities and coordinated testing efforts across different business areas. Managed project requirements, timelines, implementations, and deliverables. Facilitated communication between business teams, technical teams, and stakeholders. Supported project planning, tracking, and execution activities.

Provided QA consulting services for enterprise clients across different industries. Supported testing activities for Walmart solutions related to operational and logistics processes. Participated in FOX digital solution testing, validating streaming experiences across TV platforms and desktop environments. Worked directly with client requirements and business processes. Reviewed requirements, created test scenarios, executed validations, and documented defects. Provided consulting support focused on improving software quality and business processes.

Performed QA activities for enterprise applications supporting global clients, including logistics solutions for clients such as UPS. Developed and executed test cases based on business and technical requirements. Performed system, regression, and acceptance testing. Analyzed defects, documented test results, and collaborated with development teams for resolution. Supported QA processes, change management activities, and software release validation.

Performed system audits and validations for banking applications, ensuring functionality, data integrity, and compliance with business requirements. Reviewed system changes, application enhancements, and data processes to identify operational and technology risks. Validated banking modules, transactions, and system behaviors through functional verification and data analysis. Analyzed database information and performed data validations to support system accuracy and reliability. Identified process improvement opportunities and provided recommendations to strengthen operational controls. Collaborated with technical teams and business areas to evaluate system impacts and support continuous improvements.