Simera Professional Key (SPK)

Pablo R

Honduras

Implementation Specialist

$ 2,400/month

8 yrs exp

Extensive background in optimization with reputable companies across the United States, Canada, and Latin America. Proficient in implementing artificial intelligence tools, overseeing CRM management and administration, executing web development projects, and conducting thorough data analysis.

Skills

  • Data Analysis
  • HTML
  • JavaScript
  • Linux
  • Linux System Administration
  • Python
  • SQL
  • System Administration
  • Technical Support
  • API
  • CRM Specialist
  • Electronics Engineer
  • IT Specialist
  • KPI Specialist
  • Operations Specialist
  • Phyton
  • Zendesk
  • CRM Systems

Pablo R

Honduras

Implementation Specialist

$ 2,400 /month

8 yrs exp

Extensive background in optimization with reputable companies across the United States, Canada, and Latin America. Proficient in implementing artificial intelligence tools, overseeing CRM management and administration, executing web development projects, and conducting thorough data analysis.

Skills

  • Data Analysis
  • HTML
  • JavaScript
  • Linux
  • Linux System Administration
  • Python
  • SQL
  • System Administration
  • Technical Support
  • API
  • CRM Specialist
  • Electronics Engineer
  • IT Specialist
  • KPI Specialist
  • Operations Specialist
  • Phyton
  • Zendesk
  • CRM Systems

Implementation Specialist

PartnerHero
August 2023 - January 2024

• Support and work at the API level between Helpdesk solutions. • Implementing CRM triggers and automation with utilization webhooks. • Conversation Designer. • A.I. Tools implementation such as Ultimate.IA and Sienna. • Optimization platforms implementation such as Kodif to optimize the customer service agent job. • Prompt engineering

Data Analyst

MYPSA
August 2019 - July 2022

• Use SQL syntax to interact with a database. • Write database driven applications in Python to connect clients to MySQL databases.

Engineering Support Specialist

Startek
August 2017 - July 2019

• Tasking automation by writing Python scripts. • Manage IT resources at scale, both for physical machines and virtual machines in the cloud.

Technical Support Agent

Startek
February 2015 - July 2017

•Providing technical support for network devices like modems and routers. • Working with TCP/IP, DNS, DHCP protocols, and VPNs

Smart Scores

Communication
90
Role Fit
80
Adaptability
90
Problem-solving
95

Smart Skills

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