Simera Professional Key (SPK)

Ingrid L

Colombia

Customer Service Representative

$ 2,200/month

10+ yrs exp

Skills

  • Cold Calling
  • Customer Relationship Management
  • Customer Retention
  • Customer Service
  • Email Marketing
  • Lead Generation
  • Microsoft Excel
  • Negotiation
  • Presentation
  • Rapport Building
  • Sales Enablement
  • Sales Process
  • Appointment Setting
  • B2B Sales
  • B2C Sales
  • Cold Outreach
  • CRM Software
  • Inbound Sales
  • Inbound/Outbound Calling
  • Microsoft Teams
  • Outbound Sales
  • Prospecting
  • zoom
  • Lead Qualification

Ingrid L

Colombia

Customer Service Representative

$ 2,200 /month

10+ yrs exp

Intro Video

Skills

  • Cold Calling
  • Customer Relationship Management
  • Customer Retention
  • Customer Service
  • Email Marketing
  • Lead Generation
  • Microsoft Excel
  • Negotiation
  • Presentation
  • Rapport Building
  • Sales Enablement
  • Sales Process
  • Appointment Setting
  • B2B Sales
  • B2C Sales
  • Cold Outreach
  • CRM Software
  • Inbound Sales
  • Inbound/Outbound Calling
  • Microsoft Teams
  • Outbound Sales
  • Prospecting
  • zoom
  • Lead Qualification

Customer Service Representative

Furnished Finder
August 2022 - December 2022

• Provided support to clients (landlords and travelers) based in the US that needed to rent properties for medical health care professionals, using different channels such as phone, chat, emails, and tickets. • Handled around 60-70 calls per day.

Founder

Pitaya 86
January 2016 - December 2022

• Developed own business model from scratch in the Fashion Retail segment. • Carried out ad campaigns using digital marketing strategies, social media, and e-Commerce. • Reached +21K followers on Instagram.

Sales and Marketing Representative

Nubise
January 2014 - January 2016

• Sold tech solutions for health care and insurance companies, connecting insurance products with hospitals and pharmacies to bring the service to insured people. • Managed the entire sales cycle from lead generation to closing. • Generated and qualified C-level executive leads through in-person meetings, cold-calling, and market research. • Customized the service and product based on information gathered from potential clients.

Call Center Sales Representative

EF Education First
January 2008 - December 2010

• Sold English courses to universities and schools. • Handled around 70 outbound calls per day. • Prospected and qualified leads mainly from the company's database.

Smart Scores

Communication
80
Role Fit
90
Adaptability
80
Problem-solving
40

Smart Skills

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