Supervised staff responsible for payments and payroll, ensuring proper execution of processes and compliance with established deadlines. Recorded and controlled accounting entries, ensuring correct application of internal financial policies. Provided direct support to clients and employees, offering operational assistance and financial reports for decision-making. Coordinated with different departments to maintain accuracy, organization, and results-driven performance. Implemented and automated accounting processes using Google Apps Script, optimizing administrative and internal control tasks. Managed and filed tax and labor obligations through platforms such as TRIBU CR, CCSS Virtual, and INS RT, ensuring regulatory compliance.

Conducted credit analysis and evaluation for SME, personal, and retail segments within a centralized Credit Call Center, providing direct support to point-of-sale (POS) locations of Grupo Unicomer (Gollo, RadioShack, Curacao, and EMMA), implementing risk mitigation strategies and portfolio optimization. Administered and maintained credit-related databases, ensuring data integrity, accuracy, and timely updates. Prepared periodic reports on credit portfolio performance, identifying trends, opportunities, and risks, and presenting results to senior management. Coordinated and supervised process optimization and continuous improvement projects within the credit analysis department. Evaluated and enhanced internal credit approval and management processes aligned with financial industry best practices.

Supported in managing corporate portfolios, monitoring account performance, payment execution, and financial optimization. Managed and implemented electronic banking platforms to enhance operational efficiency and customer experience. Executed and supervised bank account reconciliation processes, ensuring accuracy and proper balance matching. Operated banking systems (AS400, Siscard, Nexus) for transactions, inquiries, and financial product management. Coordinated Immediate Deposit Certificate (CDI) renewals, ensuring efficient investment processes. Negotiated, sold, and formalized credit lines for corporate and personal clients according to established risk parameters. Supervised credit card issuance, activation, and transaction monitoring.