Adapted quickly to changing priorities and high customer traffic, consistently delivering thoughtful, high-quality experiences. Guided customers to the right Apple products and services by actively listening to their needs and offering personalized solutions. Created welcoming and inclusive experiences that helped customers feel confident using Apple technology. Stayed tuned on Apple products, services, and updates through daily learning and hands-on exploration. Collaborated closely with Specialists, Geniuses, and leadership to maintain a positive, high-energy store environment.

Sold memberships with high performance. Followed up on prospective clients. Worked at the front desk, which included answering phones and talking to members, among other tasks.

Took photos, interacted with guests, and wrote daily reports. Resolved conflicts with staff or customers to the best of their ability. Specialized in group photos, portraits, and graduation photos.

Instructor at the high ropes course. Provided general operations support. Provided e-commerce support and inventory checks. Managed and dealt with guests' issues and solved problems. Recruited, supervised, and developed new staff members. Managed online orders from start to finish.

Provided general operations support (Office Management, Food Services / Maintenance). Responsible for coordinating and supervising recreation activities, guest and staff activities, safety, equipment, and activity maintenance. Handled guest relations and customer service. Provided photography and video support.