Conducting market research and analysis using various tools to generate new leads, to properly identify and anticipate their needs, in correlation to our talent acquisition services. Implement effective marketing strategies and analyze our main verticals (software developers and graphic designers). Performing targeted C-Level, V-Level & D-Level research and study to specific potential new clients by applying proper demographic filtering. Be the first point of contact for new business prospects, establishing active communication and scheduling a meeting to discuss their needs and our services thoroughly. Handling the follow-ups, from job description clarifications, talent matching, to MSA, SOW & NDA’s creation and amendments with legal, until the deal is closed. Collaborate with the recruiting and staffing teams, and perform interviews when necessary to efficiently acquire and match the talent to the client’s needs.

Encourage team members, including communicating team goals and identifying areas for new training or skill levels and assist them on any inquiry. Communicate deadlines, proper procedures according to specific client’s request and sales goals (conversion rate) to all team members. Create and provide conversion rate, assistance, payroll, and any other necessary report on a daily basis to deliver the officials on a weekly basis and create and analyze final charts. Constant monitoring of all team members to ensure quality performance and identifying improvement areas. Assist management with the hiring process and new members' training.

Virtual business administrative assistance to several offshore clients: Professional writing for documents, emails and company’s manuals, webinars and online training meetings. CRM management, creation of Platzi & PowerPoint presentations. Billing, collections and invoicing, and refunds. Bilingual call handling on technical support, lead generation, sales, and customer service. Web design, HTML support, online and website support. Translations, data entry, transcriptions, appointment setting, research. Travel arrangements, calendars-agendas, booking, formatting documents, etc. Sales: AT&T Business sales: Internet, VoIP, Landlines, Satellite, TV (Direct TV and +), Mobile services and more. Bundle or individual services.

Solutions support team for all escalation tickets. Verify all dental insurance coverage policies and requirements. Health Care Reform (Obama Care) policies and enrollments database merge management. Authentication of DHMO and PPO plans and claims submissions. Email support. Providers and dental offices schedule assistance as well as monthly payment approvals.

Full credit card support. Bureau credit reports, delinquent accounts analysis and bank statements reviews (Equifax, TransUnion, Experian). Remediation and collection processes. Capital One fraud avoidance and ID theft protection programs follow-ups. Online and order processing support.

Organize and plan (GANTT & PERT charts) all manufactured, marketing and promotional agenda. Market Research Development. Create innovative sales strategies and business plans for existing and potential clients. Administrate all payroll tasks. Day-by-day sales and distribution route fulfillment follow-ups. Accounting agenda force creation with CRM software management. E-commerce development and marketing following procedures. Law regulation of food dictation and environment permission and formalities process.