Executed the complete outbound prospecting cycle (B2B) focused on the technology sector and international talent provision. Managed daily direct contact channels: sending cold emails, LinkedIn InMail messages, and performing cold calls. Achieved 100% of commercial objectives and qualified lead generation quotas requested during the period.

Managed the complete direct sales and customer service cycle in a high-demand, high-volume environment. Increased weekly sales by 50% through the implementation of strategic promotions and optimization of the customer experience. Daily management of cash register, stock control, and resource administration.

Managed hotel occupancy comprehensively, achieving an average occupancy of 100% during high season. Led recruitment and training.

Led and managed public speaking before groups of up to 40 people under weekly objectives. Program planning with measurable goals, achieving an 80% approval rate. Managed assertive communication, active listening, and conflict resolution among key stakeholders.

Efficiently resolved administrative files and managed registrations and cancellations in the Department of Commerce and Industry. Optimized response times in direct citizen service, resolving an average of 100 daily inquiries.

Executed high-volume Cold Calling campaigns for the placement of AMEX financial products, making an average of 100 daily calls. Managed comprehensive customer service and resolved inquiries for LoJack. Provided active support in the recruitment and selection processes for the company.