Bryan C
Guatemala
Support Engineer L2
$ 3,500/month
5 yrs exp
Bilingual Technical Support Engineer with experience in cybersecurity-focused SaaS platforms, SIEM/SOAR environments, log ingestion, collectors, migrations, technical troubleshooting, documentation, and customer escalations. I’m currently focused on remote international opportunities in Technical Support Engineering, Application Support, SIEM Support, Cybersecurity Support, or Customer Success Engineering, where I can combine technical problem-solving, cybersecurity knowledge, and strong comm…
Skills
- Cyber Security
- Jira
- Linux System Administration
- Microsoft Windows
- Microsoft Windows Server
- Networking
- Operating Systems
- Problem Solving
- Salesforce
- SIEM
- System Administration
- Systems Engineering
- TCP/IP
- Technical Support
- DHCP
- Portfolio Management
- SEM
- Server Administration
- Slack
- Systems Engineer
- Tech Support
- Technical SEO
- VPN
- Workforce Management
- Team Collaboration
- Problem-Solving
- Collaboration Tools
- Systems Administrator
- cybersecurity
- IT Support
- IT and Technical Support
- SOAR
- Supportive
- DNS
- Probelm Sloving
- Problem Solver
- Network
- Problem-Solving:
- Problem-solving.
- IT Support Engineer
- Cybersecurity Audit
- support engineer
- Technical Support Manager
- cybersecurty
- Workflow Management
- Problem - solving
- Network Troubleshooting
- System Engineering
- Cybersecurity
- Computing
- IT technical support
- Collabration
- Technical Support (SaaS)
- Problem Saving
- AI Engineer
- o System Administration
- o Problem-Solving
- ClickUp Workflow Management
- Letter
- IT Technical Support
- Cybersecurity (2FA)
- Software Troubleshooting
- Salesforce CRM
- Proble solving