Simera Professional Key (SPK)

Melanie L

El Salvador

Administrative Manager & Community Manager

$ 1,600/month

4 yrs exp

Hi! I’m Melanie, a Business Administration student from El Salvador with professional experience in administrative support, customer service, social media management, and content creation. I’m a highly organized and adaptable person who enjoys combining creativity with practical problem-solving. I can help businesses with administrative tasks, organization, customer communication, social media management, content creation and editing, and general virtual assistance. I have experience managing da…

Skills

  • Administrative Management
  • B2B Marketing
  • Communications
  • Conflict Management
  • Customer Service
  • Facebook Ads
  • IT Management
  • Social Media
  • Talent Management
  • Team Management
  • Time Management
  • Administration
  • Administrative Law
  • Administrative Manager
  • ATS Management
  • B2C Marketing
  • Canva
  • Canvas
  • CapCut
  • Community Manager
  • Community Project Management
  • Content Creation
  • Data Entry
  • FB Business Suite
  • Google Workspace
  • HR Databases
  • Instagram Ads
  • Marketing
  • Meta Business
  • Microsoft Office 365
  • Microsoft Office Suite
  • Paid Media Management
  • Social Media Management
  • SocialHP
  • Cold Emailing
  • Communication Skills
  • Database Entry
  • Community Management
  • Instagram
  • Facebook
  • Organization
  • File Organization
  • Market Sizing
  • Community Engagement
  • Social Media Tools
  • Sociable
  • Coordination
  • E-Marketing
  • Office Management
  • Organizaci
  • asistente de marketing
  • Microsoft Suite
  • Email and Communication Management
  • Administrate
  • Client Management
  • Organización
  • Organization 80%
  • Microsoft Office
  • Customer Service Rep
  • Time managment
  • Administrative Support
  • Time Management,
  • social
  • Content Creation and Social Media Growth
  • Strong Communication Skills
  • community managment
  • Time mangament
  • comunication skills
  • Social Media Moderator
  • Customer Service Chat
  • Communication Management.
  • Customer services
  • Meta business suite
  • Instagarm
  • Time-Management
  • admininstrative
  • Content Creation & Social Media Management
  • customer service,
  • Customer Service Agent
  • Basic Social Media Management
  • Social Media Manager
  • Media Management
  • Google Workspace Suite
  • Country Management
  • Communication Tools
  • TikTok
  • Appointment Scheduling & Calendar Management
  • content curation
  • Content Planning
  • organizacion
  • HR Administration
  • Community Engagement & Management
  • Googleworkspace
  • Email and Inbox Management
  • • Community engagement
  • Customer serve
  • Community Engagement
  • • Clear Communication Skills
  • 9. Time Management
  • Administrative Operations Management
  • Clear communication skills
  • Organization,
  • Organizativo
  • Task Organization
  • Business Administration
  • Basic knowledge of social media platforms
  • Content Operations
  • Content moderation
  • Content Coordination
  • coustomer service
  • Tme Management
  • UAT Management
  • Basic editing skills
  • Administration Support
  • Chat and Email Support

Melanie L

El Salvador

Administrative Manager & Community Manager

$ 1,600 /month

Part Time: $ 1,350/month

4 yrs exp

Intro Video

Hi! I’m Melanie, a Business Administration student from El Salvador with professional experience in administrative support, customer service, social media management, and content creation. I’m a highly organized and adaptable person who enjoys combining creativity with practical problem-solving. I can help businesses with administrative tasks, organization, customer communication, social media management, content creation and editing, and general virtual assistance. I have experience managing da…

Skills

  • Administrative Management
  • B2B Marketing
  • Communications
  • Conflict Management
  • Customer Service
  • Facebook Ads
  • IT Management
  • Social Media
  • Talent Management
  • Team Management
  • Time Management
  • Administration
  • Administrative Law
  • Administrative Manager
  • ATS Management
  • B2C Marketing
  • Canva
  • Canvas
  • CapCut
  • Community Manager
  • Community Project Management
  • Content Creation
  • Data Entry
  • FB Business Suite
  • Google Workspace
  • HR Databases
  • Instagram Ads
  • Marketing
  • Meta Business
  • Microsoft Office 365
  • Microsoft Office Suite
  • Paid Media Management
  • Social Media Management
  • SocialHP
  • Cold Emailing
  • Communication Skills
  • Database Entry
  • Community Management
  • Instagram
  • Facebook
  • Organization
  • File Organization
  • Market Sizing
  • Community Engagement
  • Social Media Tools
  • Sociable
  • Coordination
  • E-Marketing
  • Office Management
  • Organizaci
  • asistente de marketing
  • Microsoft Suite
  • Email and Communication Management
  • Administrate
  • Client Management
  • Organización
  • Organization 80%
  • Microsoft Office
  • Customer Service Rep
  • Time managment
  • Administrative Support
  • Time Management,
  • social
  • Content Creation and Social Media Growth
  • Strong Communication Skills
  • community managment
  • Time mangament
  • comunication skills
  • Social Media Moderator
  • Customer Service Chat
  • Communication Management.
  • Customer services
  • Meta business suite
  • Instagarm
  • Time-Management
  • admininstrative
  • Content Creation & Social Media Management
  • customer service,
  • Customer Service Agent
  • Basic Social Media Management
  • Social Media Manager
  • Media Management
  • Google Workspace Suite
  • Country Management
  • Communication Tools
  • TikTok
  • Appointment Scheduling & Calendar Management
  • content curation
  • Content Planning
  • organizacion
  • HR Administration
  • Community Engagement & Management
  • Googleworkspace
  • Email and Inbox Management
  • • Community engagement
  • Customer serve
  • Community Engagement
  • • Clear Communication Skills
  • 9. Time Management
  • Administrative Operations Management
  • Clear communication skills
  • Organization,
  • Organizativo
  • Task Organization
  • Business Administration
  • Basic knowledge of social media platforms
  • Content Operations
  • Content moderation
  • Content Coordination
  • coustomer service
  • Tme Management
  • UAT Management
  • Basic editing skills
  • Administration Support
  • Chat and Email Support

Administrative Manager & Community Manager

TRANSPORTES LEMUS INTERNACIONAL (TLI)
March 2024 - present

Managed and oversaw daily administrative operations of the company. Coordinated suppliers, payments, banking transactions, and company documentation. Handled customer communications and supported business development activities. Managed company social media accounts across Instagram, Facebook, and TikTok. Created, edited, and published content including posts, reels, stories, and promotional materials. Monitored social media activity and responded to messages, comments, and customer inquiries. Assisted in planning and managing Facebook Ads and Instagram Ads campaigns. Designed marketing materials using Canva and other content creation tools.

Call Center Sales Representative

The Office Gurus
September 2022 - March 2025

Conducted outbound cold calls to potential customers. Promoted products and services while meeting sales targets and performance goals. Developed strong communication, persuasion, and customer relationship skills. Maintained customer records and updated CRM systems. Handled objections and provided professional customer support.

Smart Scores

Communication
65
Role Fit
90
Adaptability
60
Problem-solving
55

Smart Skills

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