IBM
January 2016 - December 2018
Support the operational aspects of individual contracts in order to optimize their overall revenue and profitability.
Financial planning, forecasting and reporting.
Contract audit and registration, order, billing, basic contract/agreement preparation, hourly service invoicing, customer master record, and other end-to-end transactions.
Create invoices for payment.
Cash app process.
Reconciliations with AR team.
Collect data from computer systems, analyze the content, updating reports and releasing information to meet schedules.
Report project status and health, resource availability, cost management and performance metrics.
Take ownership of problem resolution, accurately handling requirements, partnering with the stakeholders and promoting client satisfaction and sales productivity.
Control documents, facilitate communication between the project office and stakeholders and collect data to meet reporting requirements.
Manage the On Boarding/ Off boarding process.
Maintain documents updated and upload them into the repositories in case of any project audit.
Expertise in Agile Methodology (Stand ups, planning, retrospective, issues and risks, showcase,etc)