Ensured front-end quality, performed manual tests, utilized Azure. Executed tests on MongoDB and SQL Server databases. Implemented QA environment, UFT, WebInspect, ALM Octane, and ALM Quality Center.

Taught Software Quality in evening sessions, instructing students on QA fundamentals and test automation. Designed and delivered practical content using K6, Karate, Cypress, and OpenText tools to strengthen technical competencies and professional preparation for real-world development environments.

Ensured the quality of APIs and End-to-End flows in banking and payment environments, implementing test automation with Postman, Karate, Cypress, Serenity, K6, and Fortify. Contributed to the reduction of production incidents and improved service stability by applying Agile (Scrum) methodology.

Executed QC, QA SignOff, and UAT tests, ensuring compliance with functional requirements. Automated tests with Cypress.io and performed load and stress tests with JMeter, LoadRunner, Microservices, SAST/DAST, and Fortify, supporting early defect detection and optimizing release times. Managed incidents with Jira and Trello.

Gathered requirements and performed quality tests for institutional systems. Participated in performance tests and served as Scrum Master, utilizing UFT and LoadRunner, leading a team of 4 people and improving project coordination and delivery.

Provided technical solutions for data and internet links via fiber optics and radio, achieving timely customer service and reducing response times in incident resolution.

Managed and resolved first-level support tickets, coordinating technical personnel logistics and ensuring effective tracking of installations and maintenance.