Managed and developed a portfolio of strategic clients across different industries. Executed commercial strategies focused on conversion and account growth. Closed sales using consultative methodologies and relational selling. Conducted prospecting, client follow-up, negotiation, and commercial management. Responsible for client retention. Implemented commercial processes for optimization and efficiency. Coordinated between clients and operational teams to ensure service quality. Administered and managed Kommo CRM for tracking leads, clients, and commercial opportunities. Followed up with clients throughout the entire sales and post-sales cycle. Coordinated onboarding and post-sales activities. Executed sales closures, commercial negotiations, and consultative strategies. Improved internal processes and customer experience through automation and CRM.

Managed strategic accounts, ensuring client growth and satisfaction. Handled the complete sales cycle from prospecting to closing. Negotiated commercial agreements aligned with business objectives. Responsible for client follow-up and retention within the commercial area. Developed long-term commercial relationships. Identified expansion and upselling opportunities.