Managed negotiation, recovery, and follow-up of overdue accounts, including review of amortization tables and archiving. Provided customer service and resolved conflicts.

Performed digitization tasks during the first and second rounds of presidential elections.

Coordinated the postgraduate area with internal faculty departments. Promoted the Master's in Audiovisual Communication on social networks.

Monitored media for the 2014 Sectional Elections at the National Electoral Council (CNE) across Radio, Press, and TV. Performed data entry tasks.