Defined and implemented testing strategies for digital products in production. Executed functional, regression, and API (REST) tests in an agile (Scrum) environment. Documented test cases, reported bugs, and tracked them until closure. Collaborated cross-functionally with development, product, and operations to ensure release quality. Mentored and assigned tasks to QA Analysts. Performed API testing with tools like Postman. Managed databases and SQL.

Designed and executed test cases for new app functionalities. Identified and documented defects in web and mobile platforms. Actively participated in Scrum ceremonies: planning, daily, retrospectives.

Provided technical support and platform architecture for marketplace operations. Managed incidents and coordinated with technology teams.

Set up and managed businesses on the e-commerce platform. Managed catalogs: prices, images, banners, and discount coupons. Monitored the correct functioning of the app for end customers.

Supervised and configured active events on the ticket sales platform. Audited management and sales reports; assigned tasks to specialists. Strategically planned platform architecture for mass events.

Managed documents, digitized files, and verified payments to suppliers. Edited and verified institutional reports; controlled requisitions.