Supported asset management and industrial valuation projects; performed QA validation, process verification, and operational documentation review; assisted in data tracking, reporting, and quality control procedures; collaborated on continuous improvement initiatives and administrative coordination tasks.

Managed operational workflows, customer requests, rental agreements, and office coordination; supported KPI tracking, reporting, and administrative control processes; assisted clients through multiple communication channels while resolving operational issues; performed data management and documentation control using digital platforms and office productivity tools.

Delivered customer support and incident resolution in high-pressure international environments; assisted passengers with operational, technical, and security-related procedures; managed onboard technology and communication systems following strict international compliance standards; coordinated with multicultural teams to ensure operational continuity and customer satisfaction; and completed certified training in cybersecurity, data protection, aviation security, and emergency response.

Provided passenger service agent duties including check-in, cashier control, boarding, ramp assistance, documentation, and briefing at the Cuenca base.

Served as a guide and museologist in the Education and Mediation Department.

Responsible for supplier classification, flight availability inquiries, completion of U.S. visa application forms, tour quotations, and invoice management.