Simera Professional Key (SPK)

Jennifer G

Guatemala

Customer Service Representative

$ 1,550/month

6 yrs exp

Skills

  • Adaptability
  • Customer Service
  • Interpersonal Communication
  • Problem Solving
  • Attention to Detail
  • Internal Communications
  • Problem-Solving
  • Customer Service Excellence
  • Customer service skills
  • costumer service
  • Attention to details
  • Custumer service 70%
  • Customer Service Rep
  • Interpersonal communication skills
  • Adaptabilid
  • Probelm Sloving
  • Guest Service Excellence
  • Customer service experience
  • Problem Solver
  • Customer Service Chat
  • Problem-Solving:
  • Customer services
  • Problem-solving.
  • adaptabilité
  • Adaptability.
  • customer service,
  • Customer Service Excellence:
  • adaptabilty
  • Sales Representative
  • Problem - solving
  • Adaptabiity
  • adpatability
  • Customer service representative
  • Customer Support Excellence
  • Customer serve
  • 1. Customer Service Excellence
  • Strong Attention to Detail
  • Problem Saving
  • Adabiility
  • Adaptabilility
  • o Problem-Solving
  • Teamwork Attention to Detail
  • coustomer service
  • Proble solving
  • High Attention to Detail
  • Customer service
  • 8.Attention to Detail
  • Customer service emails
  • adaptibility
  • Intercultural Communication⁠
  • customer service cu
  • 3. Problem-Solving
  • 6. Adaptability
  • 7. Attention to Detail
  • adaptabiliy
  • Problem solving
  • Curtomer Service
  • Custumer service 80%
  • attention to details
  • custumer services
  • Attention to the details
  • Costumer Service
  • Customer service.
  • Attention to Detail:

Jennifer G

Guatemala

Customer Service Representative

$ 1,550 /month

Part Time: $ 1,250/month

6 yrs exp

Skills

  • Adaptability
  • Customer Service
  • Interpersonal Communication
  • Problem Solving
  • Attention to Detail
  • Internal Communications
  • Problem-Solving
  • Customer Service Excellence
  • Customer service skills
  • costumer service
  • Attention to details
  • Custumer service 70%
  • Customer Service Rep
  • Interpersonal communication skills
  • Adaptabilid
  • Probelm Sloving
  • Guest Service Excellence
  • Customer service experience
  • Problem Solver
  • Customer Service Chat
  • Problem-Solving:
  • Customer services
  • Problem-solving.
  • adaptabilité
  • Adaptability.
  • customer service,
  • Customer Service Excellence:
  • adaptabilty
  • Sales Representative
  • Problem - solving
  • Adaptabiity
  • adpatability
  • Customer service representative
  • Customer Support Excellence
  • Customer serve
  • 1. Customer Service Excellence
  • Strong Attention to Detail
  • Problem Saving
  • Adabiility
  • Adaptabilility
  • o Problem-Solving
  • Teamwork Attention to Detail
  • coustomer service
  • Proble solving
  • High Attention to Detail
  • Customer service
  • 8.Attention to Detail
  • Customer service emails
  • adaptibility
  • Intercultural Communication⁠
  • customer service cu
  • 3. Problem-Solving
  • 6. Adaptability
  • 7. Attention to Detail
  • adaptabiliy
  • Problem solving
  • Curtomer Service
  • Custumer service 80%
  • attention to details
  • custumer services
  • Attention to the details
  • Costumer Service
  • Customer service.
  • Attention to Detail:

Customer Service Representative

Airbnb
April 2026 - March 2026

Assisted customers via chat, email, and phone, resolving inquiries efficiently. Managed high-volume cases while ensuring accuracy in data entry and documentation. Followed company procedures to ensure accurate handling of customer information and documentation.

Customer Service Representative

Airbnb
January 2026 - present

Assisted customers via chat, email, and phone, resolving inquiries efficiently. Managed high-volume cases while ensuring accuracy in data entry and documentation. Followed company procedures to ensure accurate handling of customer information and documentation.

Customer Service Agent

Avianca
November 2025 - January 2026

Provided customer service at the airport, assisting passengers throughout the travel process. Verified travel documents including passports and visas to ensure compliance with regulations. Assisted with check-in, boarding, and passenger support in a high-pressure environment.

Customer Service Agent (Temporary)

Avianca
November 2025 - January 2026

Provided customer service at the airport, assisting passengers throughout the travel process. Verified travel documents including passports and visas to ensure compliance with regulations. Assisted with check-in, boarding, and passenger support in a high-pressure environment.

Administrative Support

DIGECADE (Ministry of Education, Guatemala)
June 2025 - October 2025

Organized and packed educational materials and documents for nationwide distribution. Maintained detailed records and daily tracking of inventory and shipments.

Customer Service Representative

Carvana STC
June 2021 - June 2025

Reviewed and verified customer documentation to prevent fraud in vehicle purchases within the United States. Ensured compliance with company policies and regulatory requirements. Identified inconsistencies or suspicious information and escalated cases when necessary. Provided customer support while handling sensitive information with confidentiality. Maintained detailed records and performed accurate data entry in internal systems.

Customer Service Representative

UPS UK
March 2021 - June 2021

Coordinated package pickups and provided delivery instructions to customers. Resolved issues related to shipments, including delays, address changes, and lost packages. Maintained accurate records and ensured compliance with company procedures.

Customer Service Representative

Walmart.com
November 2018 - August 2019

Provided support regarding orders, payments, and account issues.

Smart Scores

Communication
85
Role Fit
100
Adaptability
82
Problem-solving
80

Smart Skills

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