Serving as QA Lead and Senior Engineer, spearheading quality assurance and technical agility for cloud-native solutions. I synchronize complex backend architectures with seamless user experiences while driving high-performance Scrum rituals to ensure on-time delivery. Key Achievements & Responsibilities: QA Leadership & Scrum Facilitation: Led Agile ceremonies focused on quality oversight, removing technical blockers and optimizing velocity for mission-critical features. Quality Strategy & Roadmap: Architected E2E Test Plans, shifting quality 'left' and reducing bug leakage by ensuring testability from the requirement phase. Full-Stack & API Validation: Executed deep-dive API validation using Postman and backend data integrity checks via SQL to ensure microservice synchronization. Performance & Resilience: Spearheaded Performance and Load testing to ensure platform stability and identify bottlenecks under high-concurrency scenarios. Modern UI & UX Testing: Leveraged Playwright for visual validation and cross-browser consistency within specialized and exploratory projects. Agile Process Optimization: Refined the STLC using Jira and Root Cause Analysis (RCA) to significantly shorten the developer-to-QA feedback loop. Risk & Dependency Management: Proactively mitigated technical risks and dependencies to secure the on-time delivery of enterprise-grade updates. Mentorship & Team Growth: Acted as Lead Mentor for junior engineers, establishing best practices in exploratory testing and documentation to elevate team proficiency. Technologies & Tools: Jira, Confluence, SQL Server, Fiddler, JMeter, Postman, Playwright.

Strategic direction of IT infrastructure, focusing on high system availability, security, and technological alignment with business growth objectives. Key Achievements: Oversaw the infrastructure lifecycle and led technical teams under enterprise security standards. Created and enforced IT policies and SOPs, achieving full alignment with data protection regulations. Engineered disaster recovery and risk mitigation plans to ensure operational continuity. Managed departmental finances and vendor negotiations to maximize cost efficiency. Technologies & Tools: SQL Server, Visual Studio, Illustrator, Photoshop.

Provided high-tier technical support and infrastructure management, focusing on proactive maintenance and security hardening. Key Achievements: Diagnosed and resolved complex hardware and software architectural issues to maintain system uptime. Managed automated backups, data recovery protocols, and the deployment of critical security patches. Authored technical documentation and user guides (SOPs) to promote self-service and reduce support overhead. Technologies & Tools: Visual Studio, FoxPro, Oracle.