Simera Professional Key (SPK)

Stephania B

Ecuador

International Programs Coordinator

$ 1,200/month

9 yrs exp

I am a bilingual professional (Spanish-English) with experience in administrative support, customer service, program coordination, and data management. Throughout my career, I have developed strong organizational, communication, and problem-solving skills while supporting teams, managing documentation, coordinating processes, and ensuring excellent customer experiences. I am proficient in Microsoft Office, Google Workspace, data entry, email management, scheduling, and administrative opera…

Skills

  • Customer Service
  • Data & Analytics
  • Data Analysis
  • Data Analytics
  • International Sales
  • IT Management
  • Management
  • Microsoft Access
  • Microsoft Project
  • Multitasking
  • Problem Solving
  • Talent Management
  • Team Management
  • Teamwork
  • Time Management
  • Visual Communication
  • Administration
  • Administrative Assistance
  • Administrative Law
  • ATS Management
  • Daily Operations Coordinator
  • Data Entry
  • Google Workspace
  • Microsoft Office 365
  • Microsoft Office Suite
  • Paid Media Management
  • Power Point
  • Social Media Management
  • TeamWorks
  • Word
  • Attention to Detail
  • Communication
  • External Communications
  • Verbal Communication
  • Database Entry
  • Excel
  • PowerPoint
  • Problem-Solving
  • Administrative Support
  • Online Research
  • Bid Management
  • Team Work
  • Managment
  • IT Support
  • International Trade
  • Office Management
  • Multi-task
  • costumer service
  • Attention to details
  • Administrate
  • Client Management
  • Microsoft Office
  • Word,
  • Digital communication
  • Multi-Tasking
  • Customer Service Rep
  • Supportive
  • Time managment
  • Probelm Sloving
  • Problem Solver
  • Time Management,
  • scheduling and calendar management
  • Time mangament
  • Customer Service Chat
  • Problem-Solving:
  • Customer services
  • Integration
  • Problem-solving.
  • Time-Management
  • admininstrative
  • multi tasking
  • Wordl
  • customer service,
  • Customer Service Agent
  • Basic Social Media Management
  • Social Media Manager
  • Media Management
  • Google Workspace Suite
  • Transaction Coordination
  • Appointment Scheduling & Calendar Management
  • Problem - solving
  • Emotional communication
  • Basic Data Analysis
  • email communication
  • Form Preparation
  • Teamworker
  • Administrative Lead
  • Googleworkspace
  • Remote customer service
  • Spatial Analysis
  • Data Analysis,
  • • Data analysis
  • administrative assistant
  • HR managment
  • Customer serve
  • Scheduling & Time Management
  • Remote Operations Coordination
  • 9. Time Management
  • BPO management
  • Pivot Tables
  • management
  • Strong Attention to Detail
  • Operations Coordination
  • Problem Saving
  • Recruitment support
  • Remote Administrative Support
  • Admistrative Support
  • o Problem-Solving
  • Teamwork Attention to Detail
  • Vessel Operations Coordination
  • Microsoft Ads
  • -Teamwok

Stephania B

Ecuador

International Programs Coordinator

$ 1,200 /month

Part Time: $ 950/month

9 yrs exp

I am a bilingual professional (Spanish-English) with experience in administrative support, customer service, program coordination, and data management. Throughout my career, I have developed strong organizational, communication, and problem-solving skills while supporting teams, managing documentation, coordinating processes, and ensuring excellent customer experiences. I am proficient in Microsoft Office, Google Workspace, data entry, email management, scheduling, and administrative opera…

Skills

  • Customer Service
  • Data & Analytics
  • Data Analysis
  • Data Analytics
  • International Sales
  • IT Management
  • Management
  • Microsoft Access
  • Microsoft Project
  • Multitasking
  • Problem Solving
  • Talent Management
  • Team Management
  • Teamwork
  • Time Management
  • Visual Communication
  • Administration
  • Administrative Assistance
  • Administrative Law
  • ATS Management
  • Daily Operations Coordinator
  • Data Entry
  • Google Workspace
  • Microsoft Office 365
  • Microsoft Office Suite
  • Paid Media Management
  • Power Point
  • Social Media Management
  • TeamWorks
  • Word
  • Attention to Detail
  • Communication
  • External Communications
  • Verbal Communication
  • Database Entry
  • Excel
  • PowerPoint
  • Problem-Solving
  • Administrative Support
  • Online Research
  • Bid Management
  • Team Work
  • Managment
  • IT Support
  • International Trade
  • Office Management
  • Multi-task
  • costumer service
  • Attention to details
  • Administrate
  • Client Management
  • Microsoft Office
  • Word,
  • Digital communication
  • Multi-Tasking
  • Customer Service Rep
  • Supportive
  • Time managment
  • Probelm Sloving
  • Problem Solver
  • Time Management,
  • scheduling and calendar management
  • Time mangament
  • Customer Service Chat
  • Problem-Solving:
  • Customer services
  • Integration
  • Problem-solving.
  • Time-Management
  • admininstrative
  • multi tasking
  • Wordl
  • customer service,
  • Customer Service Agent
  • Basic Social Media Management
  • Social Media Manager
  • Media Management
  • Google Workspace Suite
  • Transaction Coordination
  • Appointment Scheduling & Calendar Management
  • Problem - solving
  • Emotional communication
  • Basic Data Analysis
  • email communication
  • Form Preparation
  • Teamworker
  • Administrative Lead
  • Googleworkspace
  • Remote customer service
  • Spatial Analysis
  • Data Analysis,
  • • Data analysis
  • administrative assistant
  • HR managment
  • Customer serve
  • Scheduling & Time Management
  • Remote Operations Coordination
  • 9. Time Management
  • BPO management
  • Pivot Tables
  • management
  • Strong Attention to Detail
  • Operations Coordination
  • Problem Saving
  • Recruitment support
  • Remote Administrative Support
  • Admistrative Support
  • o Problem-Solving
  • Teamwork Attention to Detail
  • Vessel Operations Coordination
  • Microsoft Ads
  • -Teamwok

International Programs Coordinator

FOREVER EXPERIENCE S.A.S
February 2023 - present

Coordinated international application processes for Au Pair programs, master’s degrees, and language courses, managing admissions, document control, visa support, and travel logistics. Provided administrative and operational support including database updates, records management, scheduling, and client follow-ups. Communicated professionally with international sponsors, institutions, and participants in both English and Spanish. Supported workflow organization and ensured timely completion of administrative tasks and documentation processes. Assisted clients throughout the application cycle while maintaining high-quality customer service and problem resolution.

Work & Travel Process Advisor

FOREVER EXPERIENCE S.A.S
February 2023 - May 2023

Assisted applicants with profile creation on U.S. sponsor platforms and documentation verification processes. Managed follow-ups, customer communication, and appointment coordination throughout the admissions process. Supported operational and administrative tasks related to Work & Travel programs and participant onboarding.

Co-Manager (International Internship – Work & Travel Program)

Beach Mart
January 2019 - December 2019

Assisted in supervising daily store operations and coordinating team responsibilities. Supported scheduling, workflow organization, and customer service operations in a high-volume environment. Helped maintain operational efficiency and sales objectives.

Cashier & Stocker (International Internship – Work & Travel Program)

Beach Mart
January 2018 - December 2018

Managed customer transactions and inventory organization. Worked in a fully English-speaking environment providing customer service support. Strengthened communication and problem-solving skills through international work experience.

Marketing Intern

Alimentos Yupi
January 2017 - December 2017

Prepared and analyzed product evaluation reports and market research data. Coordinated supplier communications, logistics, and promotional material distribution. Assisted with promotional event planning and operational support activities. Supported reporting and documentation tasks related to product development and marketing initiatives.

HR & Accounting Intern

Industrias Alucaps
January 2016 - December 2016

Organized employee records, payroll documentation, and administrative files. Drafted administrative letters and internal communications. Assisted with recruitment coordination, invoice processing, and reporting tasks. Supported HR and accounting process organization to improve operational efficiency.

Administrative Intern – Collections Department

Servicio de Rentas Internas
January 2012 - December 2012

Reviewed administrative case files and conducted follow-up communications. Assisted clients with appointments, documentation processes, and administrative support tasks. Maintained organized records and supported internal workflow coordination. Provided customer service and administrative assistance in a professional environment.

Smart Scores

Communication
95
Role Fit
90
Adaptability
90
Problem-solving
80

Smart Skills

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