Simera Professional Key (SPK)

Claudia B

Guatemala

Customer Service Representative

$ 1,200/month

8 yrs exp

My name is Claudia Barrios, and I am from Guatemala. I have over seven years of experience in the call center industry, where I developed strong communication, customer service, and problem-solving skills. I am currently studying Digital Marketing online and enjoy learning about business growth, social media, and online strategies. I am a responsible, dedicated, and fast learner who adapts quickly to new challenges and environments.

Skills

  • Communications
  • Customer Service
  • Problem Solving
  • Teamwork
  • TeamWorks
  • Communication
  • Problem-Solving
  • Team Work
  • Comunicación
  • comunication
  • profesional
  • punctual
  • Communicative
  • Good Communication
  • Problem-Solving:
  • Customer services
  • Problem-solving.
  • Punctuality
  • Communication.
  • customer service,
  • Communication Tools
  • Problem - solving
  • Teamworker
  • Customer service representative
  • Customer serve
  • Communcation
  • o Problem-Solving
  • professionalism
  • -Teamwok

Claudia B

Guatemala

Customer Service Representative

$ 1,200 /month

Part Time: $ 480/month

8 yrs exp

Intro Video

My name is Claudia Barrios, and I am from Guatemala. I have over seven years of experience in the call center industry, where I developed strong communication, customer service, and problem-solving skills. I am currently studying Digital Marketing online and enjoy learning about business growth, social media, and online strategies. I am a responsible, dedicated, and fast learner who adapts quickly to new challenges and environments.

Skills

  • Communications
  • Customer Service
  • Problem Solving
  • Teamwork
  • TeamWorks
  • Communication
  • Problem-Solving
  • Team Work
  • Comunicación
  • comunication
  • profesional
  • punctual
  • Communicative
  • Good Communication
  • Problem-Solving:
  • Customer services
  • Problem-solving.
  • Punctuality
  • Communication.
  • customer service,
  • Communication Tools
  • Problem - solving
  • Teamworker
  • Customer service representative
  • Customer serve
  • Communcation
  • o Problem-Solving
  • professionalism
  • -Teamwok

Customer Service Representative

IDT Guatemala
January 2021 - December 2022

Porting specialist I transfer of phone numbers between service providers, ensuring the process is accurate, efficient, and completed with minimal disruption to customers. They coordinate with carriers, verify account information, and resolve any issues during the porting process.

Customer Service Representative

Alorica (T-mobile)
January 2020 - December 2021

Customer service agent chats, provide information about orders , refunds, cancellation of orders.

Customer Service Representative

Telus International (Sprint)
January 2019 - December 2020

Customer service for sprint , to help the customers with their phones, phones plans, technical support , questions and retentions

Back Office Agent Chat

ICS Intouch (Walmart)
January 2018 - December 2019

Customer service agent chats, provide information about orders , refunds, cancellation of orders.

Back Office Agent Chat

Alorica (Sam's Club)
January 2017 - December 2018

Customer service agent chats, provide information about orders , refunds, cancellation of orders.

Secretarial Assistant

Allied Global
January 2015 - December 2017

Just help the as assistant for human resources

Smart Scores

Communication
90
Role Fit
95
Adaptability
80
Problem-solving
85

Smart Skills

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