• Currently working here. • Customer Support for BestBuy. - Mostly inbound calls. - He is the main point of contact for customers who are looking for new products or know the status of their purchase, place orders, check orders, set up new appointments, complains.

Inbound / Outbound Sales Representative for TX Energy (Energy company based in Texas). He did sales offering electricity service. They had 115 competitors (other companies providing the same service, and this was the most expensive one). - He worked doing retention and sales for clients, offering new products or services such as solar energy / panels. Cold colling, cold emails.

He was in charge of gathering leads and information from social media. He worked with prospect clients who were looking to buy vehicles in California. He had to contact them through email, text messages and phone call. Closed the deals. -Outbound calls. • The company closed.

Customer Service and Sales representative providing Internet/phone/cable services for Canada. Also applied retention strategies through phone and chat.

Customer Support / Service. Tasks: Changed flights, support/sale hotels reservations and cars reservations.