PRESENT ROLE • Serving as the primary strategic partner to senior business and IT leaders across 26 enterprise and mid-market organizations, averaging $250M+ in annual revenue with an average $60K ARR per account. • Lead executive-level discovery to identify business challenges, translate insights into actionable recommendations, and align Info-Tech research, diagnostics, and advisory services to client priorities and risk profiles. • Facilitated analyst engagements and cross-functional collaboration between members, research teams, and internal stakeholders to maximize ROI, adoption, and retention. • Operated successfully in a fully remote, global environment, managing complex relationships across multiple industries and time zones. Key Achievements • Achieved a 95% retention rate within the first six months • Identified and closed multiple expansion opportunities, including workshops and seat upgrades

Drove new business acquisition by hunting and closing opportunities for SaaS-based gas detection hardware and subscription software across multiple industries. Worked remotely across Western Canada to prospect via cold outreach and channel partners to build pipeline, forecast revenue, and close deals using CRM tools. Supported co-selling motions with channel partners, expanding reach and accelerating deal velocity across assigned territory. Represented the company at industry events and client sites, delivering compliant, tailored safety solutions and full-cycle sales support including onboarding and QBR. Continuous professional development through Sandler sales training. Rebuilt trust with skeptical channel partners, reactivated lost relationships, and contributed materially to achieving target in first year.

Managed approximately 60 SMB and enterprise accounts with an annual gross profit target of $850K while supporting 25 outside sales representatives across Western Canada with specialty gas and custom blend solutions. Acted as a key escalation point during force majeure events, pricing actions, and product quality crises, maintaining client trust during operational disruptions. Coordinated with engineers, laboratory teams, and external partners to deliver end-to-end solutions, including installations and compliance-driven applications. Ranked Top 10 nationally in gross profit vs. target for four consecutive years; Top 5 for three years. Delivered 10–15% year-over-year growth consistently. Recaptured four major enterprise accounts lost during the Air Liquide/Airgas merger, including Dow Chemical, Keyera, ExxonMobil, and Shell. Maintained a new-account acquisition rate 3 times the regional average, growing to six new accounts per month. Became the primary trusted contact for the largest and most complex customers.

• Full-cycle hunter role focused on door-to-door prospecting and cold outreach to generate new business opportunities. • Partnered with technical specialists to design tailored office print and data management solutions. • Completed comprehensive offsite professional sales training. Key Achievement • Ranked #5 nationally out of ~40 sales representatives; #1 salesperson in Q1 2017