Simera Professional Key (SPK)

Samuel D

Panama

e-Commerce Leader

$ 2,900/month

10 yrs exp

E-commerce and operations professional with 8+ years of experience supporting and leading logistics, fulfillment, and online sales operations across LatinAmerica. I have worked closely with commercial, logistics, and IT teams to improve delivery performance, streamline processes, and support sustainable business growth. I bring a hands-on, data-driven approach, with strong experience in Shopify, ERP/WMS environments, Salesforce, and operational analytics. Known for being collaborative, structure…

Skills

  • Adaptability
  • Communications
  • Customer Experience
  • Decision Making
  • E-Commerce
  • Event Management
  • Google Analytics
  • HR Negotiation
  • Inventory Management
  • Jira
  • Leadership
  • Negotiation
  • Problem Solving
  • Salesforce
  • Sales Operations
  • SAP
  • Tableau
  • Teamwork
  • User Experience (UX)
  • Vendor Management
  • 3PL
  • Agile Methodology
  • Asana
  • BI Reporting
  • Emplifi
  • FBA Fulfillment
  • Hotjar
  • Incident Management
  • ISAP
  • KPI Analysis
  • Magento
  • Microsoft Office 365
  • Microsoft Office Suite
  • Profit Plus
  • Reporting
  • Root Cause Analysis
  • Shopify
  • SOAP
  • TeamWorks
  • WMS
  • Zendesk
  • Monday
  • Communication
  • Conversion Rate Optimization
  • E-commerce SEO
  • Team Collaboration
  • Conversion Rate Optimization (CRO)
  • ROI Analysis
  • Agile Methodologies
  • Problem-Solving
  • Agile/Scrum Methodologies
  • Collaboration Tools
  • Media Inventory Management
  • Team Work
  • Investment Management
  • Lidership
  • Comunicación
  • comunication
  • Intraday Management
  • Ecommerce
  • Communicative
  • Tableu
  • Microsoft Office
  • reliability
  • Negociation
  • Odoo
  • Adaptabilid
  • ● Decision-making
  • Probelm Sloving
  • Problem Solver
  • Leathership
  • logistcs
  • Good Communication
  • Problem-Solving:
  • Problem-solving.
  • Decision-making.
  • Negotiations
  • adaptabilité
  • Inventory & Stock Management
  • Communication.
  • Adaptability.
  • leadership,
  • GSuite
  • adaptabilty
  • Communication Tools
  • ERP
  • Standards Operational Procedures-SOP
  • Problem - solving
  • logistics
  • Adaptabiity
  • adpatability
  • Teamworker
  • Standard Operating Procedures
  • Standard Operating Procedures (SOPs)
  • ESG Reporting
  • logistica
  • Collabration
  • Communcation
  • Cutomer experience
  • Problem Saving
  • Events Management
  • Adabiility
  • Conversion Optimization
  • Adaptabilility
  • o Problem-Solving
  • Google Analytics (GA4)
  • Methodologies
  • Google Ads & Analytics
  • GSAP
  • KPI Reporting
  • Conversion Optimization (CRO)
  • -Teamwok

Samuel D

Panama

e-Commerce Leader

$ 2,900 /month

Part Time: $ 1,650/month

10 yrs exp

E-commerce and operations professional with 8+ years of experience supporting and leading logistics, fulfillment, and online sales operations across LatinAmerica. I have worked closely with commercial, logistics, and IT teams to improve delivery performance, streamline processes, and support sustainable business growth. I bring a hands-on, data-driven approach, with strong experience in Shopify, ERP/WMS environments, Salesforce, and operational analytics. Known for being collaborative, structure…

Skills

  • Adaptability
  • Communications
  • Customer Experience
  • Decision Making
  • E-Commerce
  • Event Management
  • Google Analytics
  • HR Negotiation
  • Inventory Management
  • Jira
  • Leadership
  • Negotiation
  • Problem Solving
  • Salesforce
  • Sales Operations
  • SAP
  • Tableau
  • Teamwork
  • User Experience (UX)
  • Vendor Management
  • 3PL
  • Agile Methodology
  • Asana
  • BI Reporting
  • Emplifi
  • FBA Fulfillment
  • Hotjar
  • Incident Management
  • ISAP
  • KPI Analysis
  • Magento
  • Microsoft Office 365
  • Microsoft Office Suite
  • Profit Plus
  • Reporting
  • Root Cause Analysis
  • Shopify
  • SOAP
  • TeamWorks
  • WMS
  • Zendesk
  • Monday
  • Communication
  • Conversion Rate Optimization
  • E-commerce SEO
  • Team Collaboration
  • Conversion Rate Optimization (CRO)
  • ROI Analysis
  • Agile Methodologies
  • Problem-Solving
  • Agile/Scrum Methodologies
  • Collaboration Tools
  • Media Inventory Management
  • Team Work
  • Investment Management
  • Lidership
  • Comunicación
  • comunication
  • Intraday Management
  • Ecommerce
  • Communicative
  • Tableu
  • Microsoft Office
  • reliability
  • Negociation
  • Odoo
  • Adaptabilid
  • ● Decision-making
  • Probelm Sloving
  • Problem Solver
  • Leathership
  • logistcs
  • Good Communication
  • Problem-Solving:
  • Problem-solving.
  • Decision-making.
  • Negotiations
  • adaptabilité
  • Inventory & Stock Management
  • Communication.
  • Adaptability.
  • leadership,
  • GSuite
  • adaptabilty
  • Communication Tools
  • ERP
  • Standards Operational Procedures-SOP
  • Problem - solving
  • logistics
  • Adaptabiity
  • adpatability
  • Teamworker
  • Standard Operating Procedures
  • Standard Operating Procedures (SOPs)
  • ESG Reporting
  • logistica
  • Collabration
  • Communcation
  • Cutomer experience
  • Problem Saving
  • Events Management
  • Adabiility
  • Conversion Optimization
  • Adaptabilility
  • o Problem-Solving
  • Google Analytics (GA4)
  • Methodologies
  • Google Ads & Analytics
  • GSAP
  • KPI Reporting
  • Conversion Optimization (CRO)
  • -Teamwok

e-Commerce Leader

Decathlon Central America
February 2025 - present

Lead regional e-commerce operations for Central America, aligning inventory, logistics, and CX priorities. Work closely with cross-functional teams to improve site performance, operational execution, and sales support. Implement performance tracking and CRO initiatives to support data-driven decision making. Contribute to scalable operational processes to support multi-country growth.

Product Owner

Cochez y Cia - Novey
March 2023 - August 2024

Owned and prioritized the digital product backlog, ensuring alignment with business objectives. Acted as the main bridge between business stakeholders and technical teams. Led requirement definition, sprint planning, and delivery using Agile/Scrum methodologies. Improved decision-making speed and delivery quality across e-commerce initiatives.

e-Commerce Strategist

Cochez y Cia - Novey
July 2022 - March 2023

Monitored daily site performance, identifying actions to improve sales KPIs and conversion trends. Worked closely with Purchasing, Logistics, Marketing, and IT teams to align commercial and operational priorities. Supported reporting and analysis for management decision-making.

e-Commerce Administrator

Johnny Cotton, S.A.
December 2021 - July 2022

Defined commercial and operational strategies to improve web conversion rate and fulfillment performance. Managed order processing (pick, pack, ship) and tracking across multiple logistics providers and distribution centers. Oversaw inventory management, discrepancies, and SOP compliance for operations and customer service. Coordinated marketing initiatives execution from an operational standpoint.

e-Commerce Operations Manager & Customer Care

Shark Express, S.A.
October 2020 - November 2021

Led operational teams to improve order accuracy, efficiency, and service levels. Conducted root cause analysis to resolve operational issues and prevent recurrence. Managed inbound and outbound orders, ensuring high fulfillment standards.

e-Commerce Logistics Coordinator / BPO

OMNI.PRO
August 2018 - October 2020

Designed and implemented logistics processes to optimize storage, delivery times, and costs. Coordinated imports, exports, and nationalizations across LATAM (Panama, Colombia, Peru, Chile, Argentina, Mexico). Developed KPI-based reports to track performance and service levels. Provided customer service support for multiple e-commerce platforms.

Logistic Analyst

Sysabe Panamá, S.A.
March 2016 - August 2018

Managed import/export operations and national/international sales processes. Handled inventory control, order processing, invoicing, and supplier coordination. Prepared monthly and annual operational reports.

Smart Scores

Communication
90
Role Fit
90
Adaptability
70
Problem-solving
80

Smart Skills

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