• Successfully reduced attrition rate from 5% to 1.8% by thoroughly understanding the business requirements and devising a tailored strategy that met their needs. This achievement resulted in significantly improved employee retention rates. • Focused on consumer communication products and services. • Supported the training department. • Provided coaching on captioning services. • Moved on to a new account with different clients. • Trained directors, managers, supervisors, and other collaborators. • Worked with different industries and products. • Provided coaching using various methods.

• Significantly improved social media engagement on the client's Twitter account by utilizing various social media efficiency tools and instruments. This achievement resulted in increased brand visibility, improved customer engagement, and a stronger online presence. • Recorded Commercial Voice-overs for advertisements, aiding clients from different industries in delivering a compelling message that will stand out. • Provides English courses. • Managed social media accounts. • Worked with a client on a radio show. • Focused on improving social media engagement. • Improved engagement by 30% in terms of follows, likes, and comments. • Utilized social media platforms like Twitter to improve engagement.

• Consistently exceeded quarterly sales goals by at least 10% through the implementation of various sales strategies, resulting in significant increases in sales revenue. • Closed Software, Hardware, Consumer Technology Products, and Services business deals in the G500, F500, SMB (Small Medium Business), Healthcare, and Finance industries as part of a Remote Team, relying on consultative sales and expertise to help clients meet their projects deadlines and goals while increasing internal revenue. • Served as an SME (Subject Matter Expert), performing Instructional Design, Learning Delivery, Ongoing Training, and Coaching on assigned brands, encouraging internal collaborator’s product knowledge, and expanding on their selling points capabilities. • Worked with different executives such as CEOs, CFOs, CIOs. • Utilized various sales and marketing processes to reach different markets in the US. • Worked with industries such as Healthcare, small business, and finance. • Tracked sales process with Salesforce. • Initiated sales process through cold calls, cold emails, and conference calls. • Communicated with people on the executive level to establish leads.