Daniela I
El Salvador
Virtual Assistant - Customer Service, Live Chat & Back-Office Functions
$ 2,000/month
2 yrs exp
I am a bilingual Virtual Assistant and Back-Office Specialist with experience providing administrative and operational support to US-based clients. My background includes managing high volume operations, data tracking, and vendor coordination for accounts such as Sam's Club, Clearent, and GoDaddy Payments. I am highly skilled in administrative workflows, CRM management (Salesforce), Microsoft Excel, ticketing systems, and email/chat management. Additionally, I bring technical adaptability …
Skills
- Administrative Organization
- Career Management
- Cash Management
- Change Management
- Customer Service
- IT Management
- Jira
- Microsoft Excel
- Salesforce
- Sales Management
- Talent Management
- Team Management
- Time Management
- ATS Management
- Back-Office
- Calendar Management
- Case Management
- Cost Management
- Costs Management
- CRM
- CRM Management
- Data Management
- Data Report
- Database Management
- Domain Management
- Google Workspace
- Microsoft Exchange
- Microsoft Teams
- Retail Management
- Slack
- VPN
- Task Management
- Ticketing System
- Crisis Management
- Ticketing Systems
- Contract Management
- Data Reporting
- Email Management
- Administrative Support
- Bid Management
- Back office
- Office Management
- Client Management
- Customer Service Rep
- Time managment
- assets management
- Invoice
- Time Management,
- Time mangament
- Customer Service Chat
- Change Management.
- Customer services
- Data Visulization
- Time-Management
- customer service,
- Customer Service Agent
- Mailbox Management
- EVPN
- Google Workspace Suite
- Plant Management
- Catalog Management
- Googleworkspace
- System Management
- Customer serve
- Faxes Management
- Backoffice
- 9. Time Management
- Administrative Coordination
- Data Validation
- Legal Case Management
- Administrative Operations
- bilingual virtual assistant
- Case Manager
- Remote Administrative Support
- Admistrative Support
- Release Management
- Churn Management
- MFA
- Ticketing Systems (CRM)
- Issue Management
- Tme Management
- waste management
- UAT Management
- Gmail Management
- Salesforce CRM
- Administrative Support,
- Salesforce.com
- Adminstrative support
- Executive Administrative Support
- Crises Management
- Time Management Tools
- Google Suite/Workspace
- Time Mangement
- Real Time Management
- Site Management
- Time management
- Ticket Management
- 3. Microsoft Excel
- Salesforge
- E-mail management
- Database Validation
- Data Visualization