Simera Professional Key (SPK)

Ramiro B

Argentina

Client Success Manager | Project Lead

$ 3,450/month

10+ yrs exp

Results-oriented Customer Success Manager with 7+ years of experience managing high-profile, global clients across the entertainment and software sectors. Skilled at leading end-to-end onboarding and retention journeys while collaborating remotely with diverse stakeholders across multiple time zones and cultures. Proven ability to act as a trusted strategic partner for major brands like Sony Music and The Orchard, coordinating cross-functional teams to deliver projects flawlessly and on schedule…

Skills

  • Account Management
  • Adaptability
  • Customer Retention
  • Interpersonal Communication
  • Multitasking
  • Software As A Service ( SaaS )
  • Customer Success Management
  • production
  • Client Relationship Management
  • Multi-Tasking
  • Adaptabilid
  • logistcs
  • Attention to Detail
  • Adaptability.
  • multi tasking
  • adaptabilty
  • Emotional Intelligence
  • Adaptabiity
  • Global Team Leadership
  • adaptability and problem solving
  • Cross-Functional Team Collaboration
  • Cross-functional Team Coordination
  • Client Intake & Onboarding
  • Basic CRM
  • Product Vision
  • Adabiility
  • Adaptabilility
  • Active Listening & Empathy,

Ramiro B

Argentina

Client Success Manager | Project Lead

$ 3,450 /month

Part Time: $ 2,450/month

10+ yrs exp

How you use AI

Results-oriented Customer Success Manager with 7+ years of experience managing high-profile, global clients across the entertainment and software sectors. Skilled at leading end-to-end onboarding and retention journeys while collaborating remotely with diverse stakeholders across multiple time zones and cultures. Proven ability to act as a trusted strategic partner for major brands like Sony Music and The Orchard, coordinating cross-functional teams to deliver projects flawlessly and on schedule…

Skills

  • Account Management
  • Adaptability
  • Customer Retention
  • Interpersonal Communication
  • Multitasking
  • Software As A Service ( SaaS )
  • Customer Success Management
  • production
  • Client Relationship Management
  • Multi-Tasking
  • Adaptabilid
  • logistcs
  • Attention to Detail
  • Adaptability.
  • multi tasking
  • adaptabilty
  • Emotional Intelligence
  • Adaptabiity
  • Global Team Leadership
  • adaptability and problem solving
  • Cross-Functional Team Collaboration
  • Cross-functional Team Coordination
  • Client Intake & Onboarding
  • Basic CRM
  • Product Vision
  • Adabiility
  • Adaptabilility
  • Active Listening & Empathy,

Client Success Manager | Project Lead

SUITE 484 MUSIC
January 2017 - December 2025

Led end-to-end onboarding and ongoing support for a diverse, global portfolio of clients, collaborating remotely with stakeholders across different time zones and cultures. Acted as primary strategic partner for major international clients (Sony Music, The Orchard, INgrooves, Billboard), coordinating cross-functional teams remotely to ensure seamless delivery and 100% project compliance. Maintained data integrity and technical oversight for global distribution networks using CRM and project management tools, enabling efficient remote team workflows and real-time reporting. Managed and resolved client escalations promptly through virtual communication channels, achieving high client satisfaction scores despite remote constraints. Facilitated remote collaboration between creative, legal, and marketing teams to align efforts with client business goals, ensuring timely milestones and deliverables.

Client Relations Specialist | Operations Lead

PREMIER STUDIOS
January 2016 - December 2017

Directed the operational execution for an elite global clientele, providing high-touch service and ensuring absolute discretion in a fast-paced environment. Orchestrated large-scale project logistics for corporate accounts including Pixar, Dreamworks, and VH1, meeting rigorous deadlines and quality standards. Resolved critical escalations and technical bottlenecks, consistently exceeding client satisfaction benchmarks. Coordinated technical requirements and creative workflows for high-stakes commercial campaigns and advertising projects.

Project Assistant | Strategy & Operations

LA PIRADA LATAM
January 2009 - December 2010

Coordinated technical requirements and creative workflows for high-stakes commercial campaigns and advertising projects.

Smart Scores

Communication
80
Role Fit
95
Adaptability
75
Problem-solving
90

Smart Skills

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