Led quality assurance for Convatec’s global corporate web platforms, supporting multi-region digital initiatives and complex release cycles. Held responsibility for functional quality, UAT governance, release readiness, and cross-team alignment, acting as the main QA point of contact between business stakeholders, product teams, development streams, and external vendors. Worked in a highly distributed environment, coordinating quality activities across multiple geographies and delivery teams, while strengthening QA processes, communication standards, and overall delivery predictability. Led a hybrid QA team of 4 Test Automation Engineers and 2 SAP Test Analysts, ensuring structured planning, prioritization, and execution across multiple web programs. Managed functional, regression, smoke, and UAT cycles for major initiatives, including global website enhancements, accessibility improvements, Web Forms, Megamenu, and multi-market content updates. Oversaw automation at a strategic level (not hands-on), validating KPIs, coverage, and backlog priorities. Improved risk assessment, dependency tracking, defect triage, and release governance, increasing predictability and reducing rework. Served as the primary QA liaison for Product Owners, Business Owners, Architects, Delivery Managers, and distributed engineering teams in the US, UK, Europe, and LATAM. Collaborated with external vendors to address blockers, stabilize environments, and support critical delivery pathways. Strengthened documentation standards, QA communication workflows, and UAT readiness criteria for multi-market releases. Contributed to raising global QA maturity and improving cross-team communication and delivery alignment. Promoted a quality-driven culture by encouraging team ISTQB certification and strengthening testing standards across the QA group. Researched and recommended new QA tools and practices to optimize testing workflows, documentation quality, and cross-team collaboration.

Worked with major US clients, including Credit One Bank and MassEd, within Agile delivery teams supporting complex, business-critical platforms. Acted as a senior QA professional and functional reference, contributing to planning, execution, and quality assurance across multiple workstreams while collaborating closely with business stakeholders, product owners, and development teams. Acted as a senior QA reference, coordinating testing priorities and supporting task distribution across QA activities. Designed and executed functional, regression, smoke, exploratory, and API testing for web and mobile applications. Performed requirements analysis to ensure test coverage aligned with business rules and acceptance criteria. Supported UAT cycles, including test data preparation, execution support, and validation with business users. Managed the full defect lifecycle using JIRA and Azure DevOps, ensuring traceability and timely resolution. Collaborated closely with cross-functional teams to address quality risks and delivery dependencies. Identified opportunities to improve QA processes, documentation standards, and testing workflows.

Worked on VOICE, a blockchain-based social media platform developed by Block.One (EOSIO). Acted as the main mobile QA reference within the project, collaborating closely with the QA Manager, development teams, and product stakeholders to ensure quality across iOS and Android applications in a highly innovative and fast-evolving technical environment. Served as the mobile QA reference within the project, reporting directly to the QA Manager and providing visibility on quality status and risks. Designed test strategies, test plans, and scenarios for iOS and Android applications. Executed functional, regression, smoke, and exploratory testing across multiple devices, OS versions, and user profiles. Validated complex user flows involving blockchain-based interactions, authentication, and security-sensitive features. Coordinated defect reporting, prioritization, and follow-up using JIRA, working closely with development and design teams. Supported UAT execution and release readiness activities for mobile deliveries.

Worked with The McClatchy Company, a major US media organization, and Citizen, a global watch brand, supporting large-scale digital platforms and mobile applications. Acted as a senior QA professional, contributing to both project delivery and application management activities, with strong involvement in stakeholder communication and issue coordination. Acted as a senior QA reference for functional quality, UAT, and application management activities. Contributed to McClatchy’s AMP migration, a Google-recognized initiative focused on performance and mobile optimization. Owned Application Management QA activities, including issue intake from business stakeholders, impact analysis, prioritization, and follow-up through resolution. Coordinated validation with multiple engineering streams and ensured closure with business stakeholders. Executed functional, regression, cross-browser, accessibility, and mobile testing for web and mobile platforms. Tested Citizen US watch registration mobile application, validating end-to-end user journeys on iOS and Android. Validated REST APIs, CMS workflows, and responsive UI behavior. Collaborated with distributed Agile teams across the US and LATAM, participating in sprint ceremonies, demos, and defect triage.

Worked on large-scale digital platforms for global clients such as Renault–Nissan Alliance (HELIOS), L’Oréal – Garnier, and MSL, within distributed Agile teams. Acted as a functional QA reference, ensuring quality across content-heavy, high-traffic websites and complex CMS-driven ecosystems, while collaborating closely with international stakeholders and development teams. Acted as a functional QA reference within Agile teams, supporting sprint planning, execution, and validation activities. Executed system, regression, UAT, and cross-browser testing for enterprise web platforms. Validated CMS workflows, content accuracy, and publishing processes using AEM, Sitecore, and Drupal. Performed API validation, accessibility checks, and mobile device testing. Collaborated with distributed teams in the UK, France, and LATAM, participating in sprint reviews, demos, and defect triage sessions. Ensured defect traceability, prioritization, and closure in coordination with development teams.

Held a coordination role bridging development, QA, and production support, contributing to the delivery and operational stability of national toll road systems. Worked closely with technical teams, infrastructure providers, and external stakeholders to ensure service continuity and effective incident resolution. Coordinated development planning, schedules, and resource allocation across multiple initiatives. Provided QA and production support leadership for national toll road platforms (FacilPass, WebVial, Vía Rápida). Acted as a central coordination point between technical teams, infrastructure providers, and concession stakeholders. Managed incident tracking, follow-up, and resolution communication, ensuring timely responses and service stability. Delivered progress updates and operational reports to internal and external stakeholders.

Worked on Mozido – mVault, a mobile financial services platform, within a distributed international team. Contributed to quality assurance activities across backend services and mobile applications, collaborating closely with development teams under Agile and TDD-oriented practices. Executed functional, integration, and API testing for mobile financial services. Validated backend workflows and end-to-end user journeys across web and mobile components. Collaborated closely with development teams following TDD-oriented processes. Supported QA activities across distributed teams in the US and Colombia, ensuring consistent quality standards. Contributed to defect analysis, reporting, and follow-up throughout the delivery lifecycle.

Participated in QA and R&D activities within Mitsubishi Electric Europe, supporting software and system validation for imaging and surveillance solutions. Worked in a highly technical environment, contributing to quality assurance, performance validation, and internal tooling, while gaining exposure to industrial-grade engineering standards and structured QA processes. Executed functional and performance testing for software components used in imaging and surveillance systems. Supported validation of system behavior and reliability under different operational conditions. Contributed to research activities related to QA methodologies and testing approaches. Assisted in the development and improvement of internal QA tools used to support testing activities. Produced technical documentation supporting testing processes and system validation. Collaborated with engineers and researchers in a multidisciplinary R&D environment.

Supported quality assurance activities for internal healthcare-related applications within Organización Sanitas Internacional. Worked closely with development and functional teams, contributing to testing execution, defect reporting, and validation of business-critical workflows in a regulated environment. Executed functional testing for internal enterprise applications. Validated business workflows related to healthcare and administrative processes. Identified, documented, and tracked defects, supporting resolution cycles with development teams. Assisted in test case execution and validation activities during release cycles. Supported QA documentation and reporting activities.

Worked on multiple QA initiatives for enterprise and international clients through three key projects: Compañía Latinoamericana de Software (CLS), Gilat Satellite Networks (Israel), and HSBC. Contributed to functional and integration testing activities across different business domains, gaining strong foundations in enterprise QA practices, client-facing delivery, and distributed team collaboration. Executed functional, regression, and integration testing across three major projects with different technical and business contexts. Participated in QA activities for CLS, supporting enterprise software validation and structured testing processes. Contributed to Gilat Satellite Networks projects, working with an international client and collaborating with distributed teams, marking the first exposure to global delivery environments. Supported QA efforts for HSBC-related projects, validating business-critical financial workflows under high-quality and compliance standards. Created and executed test cases aligned with business requirements and technical specifications. Identified, documented, and tracked defects, ensuring traceability and follow-up through resolution. Worked under formal delivery frameworks and structured QA processes, building a solid foundation in professional software quality assurance.

Worked on enterprise technology projects supporting ETB (Empresa de Telecomunicaciones de Bogotá), contributing to software compilation, environment management, and technical support activities. The role provided early exposure to controlled-delivery environments, release preparation, and coordination among development, QA, and infrastructure teams. Supported software compilation and deployment activities across development and testing environments. Managed and validated application environments, ensuring availability and stability for QA and development teams. Assisted in release preparation and coordination, supporting version control and deployment readiness. Collaborated closely with development and QA teams to resolve environment-related issues affecting testing activities. Provided technical support related to configuration, builds, and environment setup. Gained strong exposure to enterprise delivery workflows, environment dependencies, and operational constraints.

Applied RUP Methodology (Design of Master Test Plan, Documentation Revision, Design of Test Set, Test over the applications) during the process of Internal Testing and QA (Quality Assurance) to the Information Testing of Petroleum Agreements of the company ECOPETROL S.A. according to technical requirements established by this company for the applications development by part of the company Informática Siglo 21 S.A. Projects: ECOPETROL Petroleum Agreements (Internal Testing and QA. Iteration 1). Transversal of Security – PSIN (Internal Testing and QA. Iteration 1).

Developed Test Plan (Verification Points, Test Cases, System Test), Regression Testing, Internal Testing, and QA (Quality Assurance) over the Management Request System (SGS), Service Configurator System (CS), and Enlace System of the Bogotá Telecommunications System (ETB) according to technical requirements established for this company for the application development by part of the company OESIA Networks S.A. (former IT – Deusto Colombia S.A.). Projects: ETB Net2Phone (Internal Testing and QA. Iterations 2, 3 and 4). ADSL Sale (Regression QA Testing). Basic Line (QA Testing. Sale Procedures, Suspension and Withdrawal). Discounts Basic Line (Internal Testing and QA Testing). Call Waiting for Basic Lines (QA Testing). Servicios Suplementarios PBX (QA Testing). Discounts Billable Accounts RDSI and E1 (QA Testing). Suspension, Reconnection and Withdrawal by Acceptable Use Policy for products of the Internet: ADSL, URBAS Bogotá1 and URBAS BAR2 (Internal Testing and QA Stabilization).