Gestión de ventas consultivas B2C enfocadas en productos OTC, customer experience y cumplimiento de KPIs comerciales mediante estrategias de cierre, fidelización y CRM management. • Managed customer acquisition and retention strategies through consultative sales interactions and relationship management. • Achieved sales conversion goals and KPI targets in fast-paced environments. • Provided personalized customer guidance using consultative selling techniques. • Managed CRM updates, pipeline tracking and customer follow-up processes. • Applied objection handling and negotiation strategies to increase closing rates. • Strengthened customer retention through post-sale relationship management.

Lideré estrategias comerciales B2B para el mercado LATAM, enfocadas en desarrollo de negocio, expansión de cuentas y generación de nuevas oportunidades comerciales mediante CRM y ventas consultivas. • Managed B2B sales operations across LATAM markets including Colombia, Perú and México. • Developed new business opportunities through cold outreach and strategic prospecting. • Coordinated quotations, negotiations and sales follow-up processes through CRM systems. • Increased regional sales growth by 35% through acquisition of new strategic accounts. • Reduced quotation response time by 75%, improving customer experience and operational efficiency. • Implemented automated customer follow-up workflows to strengthen retention and pipeline visibility.

• Consistently exceeded monthly sales goals, achieving 112% of target performance. • Ranked among the Top 5 sales representatives based on conversion metrics and KPIs. Increased average ticket value by 25% through cross-selling strategies. • Delivered personalized customer guidance and objection management to improve closing efficiency. • Reduced average sales closing time to 15 minutes while maintaining customer satisfaction.

Lideré estrategias de marca, marketing y crecimiento comercial, integrando gestión de producto, canales digitales y posicionamiento de mercado. • Developed brand positioning strategies focused on revenue growth and customer engagement. • Managed pricing, distribution channels, e-commerce and marketplace operations. • Led product launches exceeding initial sales forecast by 44%. • Increased lead generation by 60% through digital marketing strategies. • Improved profitability and brand visibility, increasing sales revenue by 22%. • Coordinated logistics and commercial operations to optimize customer experience.

• Designed and executed commercial growth strategies focused on sales expansion and team performance. • Led and coached multidisciplinary sales teams, improving negotiation effectiveness by 70%. • Achieved 120% sales target performance during 8 consecutive months. • Developed sales training and objection handling workshops, improving team retention by 40%. • Monitored KPIs, pipeline management and team productivity metrics. • Supported leadership development and expansion of commercial networks.