Simera Professional Key (SPK)

Ricardo V

Venezuela

SDR / Appointment Setter

$ 1,900/month

8 yrs exp

Results-oriented Appointment Setter with over 5 years of experience in cold calling, proactive sales, and lead qualification. Proven ability to generate high-quality appointments, manage large lead pipelines, and consistently meet acquisition targets in fast-paced, remote environments. Skilled in sales psychology, objection handling, client communication, and CRM management, with extensive experience working with international clients and remote sales teams. Recognized for strong discipline, ad…

Skills

  • Cold Calling
  • Customer Service
  • Appointment Setting
  • Google Workspace
  • Inbound Sales
  • Microsoft Office 365
  • Microsoft Office Suite
  • Outbound Sales
  • Resales
  • Lead Qualification
  • Pipeline Management
  • Objection Handling
  • Microsoft Office
  • Customer Service Rep
  • Appointment setter
  • Sales development rep
  • Customer Service Chat
  • Customer services
  • customer service,
  • Customer Service Agent
  • Expense Management
  • Google Workspace Suite
  • Closing Sales
  • Appointment Scheduling
  • Googleworkspace
  • Appointment Setting
  • Sales / customer service CRMs and Tools Mastery
  • cold calls
  • Customer serve
  • Deadline Management
  • Cold-calling
  • Inbound Lead Qualification

Ricardo V

Venezuela

SDR / Appointment Setter

$ 1,900 /month

Part Time: $ 950/month

8 yrs exp

Results-oriented Appointment Setter with over 5 years of experience in cold calling, proactive sales, and lead qualification. Proven ability to generate high-quality appointments, manage large lead pipelines, and consistently meet acquisition targets in fast-paced, remote environments. Skilled in sales psychology, objection handling, client communication, and CRM management, with extensive experience working with international clients and remote sales teams. Recognized for strong discipline, ad…

Skills

  • Cold Calling
  • Customer Service
  • Appointment Setting
  • Google Workspace
  • Inbound Sales
  • Microsoft Office 365
  • Microsoft Office Suite
  • Outbound Sales
  • Resales
  • Lead Qualification
  • Pipeline Management
  • Objection Handling
  • Microsoft Office
  • Customer Service Rep
  • Appointment setter
  • Sales development rep
  • Customer Service Chat
  • Customer services
  • customer service,
  • Customer Service Agent
  • Expense Management
  • Google Workspace Suite
  • Closing Sales
  • Appointment Scheduling
  • Googleworkspace
  • Appointment Setting
  • Sales / customer service CRMs and Tools Mastery
  • cold calls
  • Customer serve
  • Deadline Management
  • Cold-calling
  • Inbound Lead Qualification

SDR / Appointment Setter

HEATWAVE
August 2025 - present

Conduct high-volume outbound cold calls to prospective clients, consistently meeting daily outreach targets of 50-100+ leads and 5+ appointments. Qualify leads based on specific target customer profiles to ensure high conversion rates for sales closers. Manage and nurture a pipeline of approximately 400 leads per month through consistent follow-ups via calls and emails. Maintain accurate and up-to-date lead information within the CRM to ensure efficient team coordination.

Appointment Setter

Cars & Co
August 2020 - July 2025

- Generación de reuniones comerciales mediante outbound prospecting. - Presentación de propuestas de valor y manejo de objeciones durante el proceso de contacto inicial. - Coordinación con equipos de ventas para alcanzar objetivos mensuales. - Contribución al agendamiento de más de 1.000 reuniones comerciales. - Seguimiento constante de prospectos para maximizar conversiones.

Freight Specialist

NATIONAL CARGO SOLUTIONS
November 2019 - July 2020

- Coordinación de servicios logísticos y comunicación con clientes. - Seguimiento de requerimientos comerciales y operativos. - Gestión de relaciones con clientes para garantizar satisfacción y continuidad del servicio.

Customer Service Representative

Cayena Caracas Hotel / Marriott Playa Grande
June 2018 - November 2019

- Atención y soporte a clientes en entornos de alta exigencia. - Resolución de solicitudes y fortalecimiento de habilidades de comunicación y servicio.

Smart Scores

Communication
90
Role Fit
95
Adaptability
70
Problem-solving
70

Smart Skills

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