Led Agile transformations to accelerate delivery and enhance team performance for the online payments project at the Organo Judicial de Cochabamba. Mentoring and coaching teams in Scrum, Kanban, Asana, Motion, Google Workspace, and SAFe practices.

Led three engineering teams (7–10 engineers each) to successfully deliver CXone Expert software releases, achieving 100% of scope and quality targets. Championed Agile adoption, enhancing team efficiency, collaboration, and delivery consistency. Partnered with product and cross-functional teams to align engineering execution with business priorities — overseeing the full Agile lifecycle, from backlog creation and refinement to delivery using Scrum and Kanban methodologies and also SAFe framework. Worked as Senior Scrum Master facilitating all Scrum ceremonies (Sprint Planning, Daily Stand-ups, Reviews, Retrospectives), removing impediments proactively and escalating risks and blockers to the Product Owner and Stakeholders, supporting the Product Owner with backlog refinement and prioritization for the sprint and release planning. Ensuring visibility using GitHub, Jira, and Agile dashboards - taskboards and Confluence for the documentation.

Managed distributed engineering teams (7–15 members) delivering global Land Administration projects across Bolivia, the U.S., Qatar, Jamaica, and Nigeria. Oversaw project scoping, planning, delivery, tracking, and customer support, ensuring successful and timely delivery of high-quality systems. Led training programs and implemented data-driven project management practices to optimize performance and collaboration. Worked as Scrum Master facilitating all Scrum ceremonies (Sprint Planning, Daily Stand-ups, Reviews, Retrospectives), removing impediments and escalating risks and blockers to the Product Owner and Stakeholders, supporting the Product Owner with backlog refinement and prioritization. Ensuring visibility and documentation using Azure DevOps, Jira, Agile dashboards, and taskboards.