Simera Professional Key (SPK)

Xionary G

Ecuador

Head of Virtual Staffing / Remote Operations

$ 5,700/month

10+ yrs exp

Strong operations and project management candidate with extensive experience leading remote teams, building scalable workflows, and managing cross-functional delivery operations. She has directly overseen designers, developers, and virtual teams across multiple concurrent client projects, with hands-on ownership of resource allocation, QA, SOP creation, and operational infrastructure. Her background combines operational leadership with marketing and digital operations exposure, supported by stro…

Skills

  • Agile Project Management
  • Career Management
  • Cash Management
  • Change Management
  • iOS Development
  • Jira
  • Performance Management
  • Product Management
  • Project Management
  • Team Building
  • Agile Project Manager
  • Asana
  • Case Management
  • ClickUp
  • Digital Project Management
  • Google Workspace
  • HR Platforms
  • Production Management
  • Property Management
  • Quality Assurance
  • Slack
  • Workforce Management
  • Resource Allocation
  • KPI Tracking
  • Data Quality Assurance
  • Product Lifecycle Management
  • High-Performance Team Management
  • Clio
  • Hubstaff
  • Project Manager
  • Social Project Management
  • Project managment
  • Monday.com
  • assertive communication fluent in spanish and english
  • project mnangement
  • project lifecycle management
  • Legal Project Management
  • Change Management.
  • project managmenet
  • XR Development
  • Creative Project Management
  • Hybrid Project Managerment
  • PMO and Project Management
  • Google Workspace Suite
  • risk mitigation
  • Project managemet
  • Business Process Documentation
  • Marketing Project Management
  • Organizational Design
  • Leadership and Team Management
  • Sales Development
  • CRM Platforms
  • Complex Project Management
  • Creation of manuals and procedures (SOPs)
  • Programme Management
  • Risk/Change Management
  • Googleworkspace
  • SOP Development
  • Project Management,
  • Operations Leadership
  • Process Documentation
  • Collection Lifecycle Management
  • Administrative Operations Management
  • Claude
  • Documentation & SOPs
  • Operations Leader
  • Administrative Operations
  • Retail Operations
  • Quality Assurance (QA)
  • Click Up,
  • Ability to work remotely and independently
  • PMO & Project Management
  • Strategic Operations & Leadership
  • Churn Management
  • Dealer Performance Management
  • Project Management (PMBOK)
  • Engineering Project Management
  • KPI Development
  • Technical Project Management
  • Stakeholder Alignment

Xionary G

Ecuador

Head of Virtual Staffing / Remote Operations

$ 5,700 /month

10+ yrs exp

Strong operations and project management candidate with extensive experience leading remote teams, building scalable workflows, and managing cross-functional delivery operations. She has directly overseen designers, developers, and virtual teams across multiple concurrent client projects, with hands-on ownership of resource allocation, QA, SOP creation, and operational infrastructure. Her background combines operational leadership with marketing and digital operations exposure, supported by stro…

Skills

  • Agile Project Management
  • Career Management
  • Cash Management
  • Change Management
  • iOS Development
  • Jira
  • Performance Management
  • Product Management
  • Project Management
  • Team Building
  • Agile Project Manager
  • Asana
  • Case Management
  • ClickUp
  • Digital Project Management
  • Google Workspace
  • HR Platforms
  • Production Management
  • Property Management
  • Quality Assurance
  • Slack
  • Workforce Management
  • Resource Allocation
  • KPI Tracking
  • Data Quality Assurance
  • Product Lifecycle Management
  • High-Performance Team Management
  • Clio
  • Hubstaff
  • Project Manager
  • Social Project Management
  • Project managment
  • Monday.com
  • assertive communication fluent in spanish and english
  • project mnangement
  • project lifecycle management
  • Legal Project Management
  • Change Management.
  • project managmenet
  • XR Development
  • Creative Project Management
  • Hybrid Project Managerment
  • PMO and Project Management
  • Google Workspace Suite
  • risk mitigation
  • Project managemet
  • Business Process Documentation
  • Marketing Project Management
  • Organizational Design
  • Leadership and Team Management
  • Sales Development
  • CRM Platforms
  • Complex Project Management
  • Creation of manuals and procedures (SOPs)
  • Programme Management
  • Risk/Change Management
  • Googleworkspace
  • SOP Development
  • Project Management,
  • Operations Leadership
  • Process Documentation
  • Collection Lifecycle Management
  • Administrative Operations Management
  • Claude
  • Documentation & SOPs
  • Operations Leader
  • Administrative Operations
  • Retail Operations
  • Quality Assurance (QA)
  • Click Up,
  • Ability to work remotely and independently
  • PMO & Project Management
  • Strategic Operations & Leadership
  • Churn Management
  • Dealer Performance Management
  • Project Management (PMBOK)
  • Engineering Project Management
  • KPI Development
  • Technical Project Management
  • Stakeholder Alignment

Head of Virtual Staffing / Remote Operations

Legal Staff Now (LSN)
January 2025 - present

Built the entire Virtual Assistant department from scratch, designing organizational structure, hiring processes, onboarding systems, and service delivery models for a legal staffing agency. Managed day-to-day operations for 22 U.S. law firm client accounts and 27 remote legal assistants under a unified performance framework. Authored a company-wide SOP library covering onboarding, quality assurance, client communication, escalation protocols, and performance management. Implemented Account Farming strategy and internal auditing systems, sustaining a 4.8/5.0 client satisfaction rating at scale. Reduced new-hire ramp time to 3 days through structured onboarding and performance monitoring systems. Screened and evaluated over 1,000 remote legal assistant candidates to build and maintain a high-performing distributed team. Awarded Jefa of the Year 2025 by Abogados Now for outstanding operational leadership.

Senior Project Manager — Remote Teams & Web Development

Abogados NOW
March 2021 - January 2025

Led and managed a cross-functional remote team of over 14 professionals, including developers, designers, and virtual assistants. Designed and implemented operational workflows and automation solutions that improved delivery times and team productivity across more than 10 concurrent law firm projects monthly. Managed the full project lifecycle, including planning, resource allocation, quality assurance, client delivery, and post-project performance review. Recruited, trained, and supervised Virtual Assistant staff; progressed from Junior to Senior Project Manager within 12 months based on measurable results. Served as an operational hub, coordinating directly with founders and senior leadership across all client engagements.

Virtual Project Manager

Cloudacio
February 2021 - May 2022

Managed multiple concurrent client projects from initiation to delivery, coordinating distributed teams across time zones. Implemented risk mitigation frameworks and maintained stakeholder alignment throughout full project lifecycles. Utilized Jira and other project management platforms to track progress, manage resources, and ensure on-time delivery.

Virtual Office Manager

SG Law Group
June 2016 - January 2021

Managed comprehensive law firm operations, including client intake, engagement agreements, collections, and client follow-up. Oversaw marketing strategy, staff recruitment, technology infrastructure, and website and social media management. Served as the primary operational point of contact for attorneys, clients, and support staff across all firm functions.

Project Manager — Web Development

CodeBru Inc.
December 2015 - February 2022

Led senior-level web development projects within scope and budget for U.S.-based clients. Developed project plans, allocated resources, and managed cross-functional teams across the full delivery cycle. Collaborated with clients to define project objectives, deliverables, and success metrics.

Smart Scores

Communication
80
Role Fit
95
Adaptability
80
Problem-solving
80
Simera English
80

Smart Skills

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